About Us
Guided by our core values – The Lugano Way – our team embodies a proactive mindset that fuels our drive for success. We work with a people-first mentality and foster an environment of continuous learning and mutual growth. Our ultimate goal? To consistently find a path to YES and deliver remarkable in all we do. Through innovation, teamwork, and collaboration, we bring this to life. Join us in shaping a future of brilliance and endless possibilities.
About You
Your experience within the dynamic world of sales, acting as an ambassador for exclusive brands, has prepared you to take your career to the next level in Lugano’s high-jewelry, luxury environment. For you, it is not just about a sales transaction but rather it is about crafting unique experiences that empower you to forge lasting relationships and connections with both clients and the community. As a luxury sales professional, the relationships you continue to nurture are a fundamental cornerstone of your ongoing sales success. Those interactions have provided you with a solid foundation upon which you have built a robust network of clients and prospects.
In addition, you are excited to leverage your entrepreneurial spirit and not just exceed targets; but to craft your financial destiny through our uncapped commission structure. The journey of persistence, skill, and vision has led you to this opportunity to have success that is shared, celebrated, and truly your own. If this sounds like you, let’s start the conversation about what your success looks like in this role here at Lugano Diamonds.
What You Will Do
- Strategically drive strong results to meet and exceed monthly and yearly sales targets
- Ensure the highest level of client service is always delivered and that the client experience is always the top priority
- Work collectively to make a measurable contribution to the salon’s and your personal sales goals
- Use key metrics to develop an effective sales strategy and personal business plan that enable you to meet and exceed sales targets
- Identify and cultivate new and existing clients, creating opportunities for networking
- Represent Lugano’s brand at community/philanthropic events with integrity and a sense of ownership
- Translate time invested within the community into appointments that fuel sales
- Utilize provided sales tools and systems to accurately and promptly document detailed client and prospect information
- Stay current and involved in the worlds of art, healthcare, education, and other philanthropic organizations within our community
- Provide superior service to all clients, with exceptional communication, follow-up, and follow-through
- Support Salon functional operations including stock take, opening, closing, etc.
What You Bring
- Experience cultivating and nurturing strong, long-lasting relationships with clients,
- Expertise in personalizing and delivering remarkable experiences; emphasizing relationship-driven approaches and interactions
- Proven history of achieving and surpassing sales targets by leveraging your knowledge of luxury lifestyle, international travel, arts, and fine dining; high-jewelry is a huge plus
- Inherent ability to instill trust through genuine interactions and transparent communication with prospects, clients, and internal teams
- Expertise in strategic planning, utilizing analytical skills and data to optimize sales processes and enhance business outcomes
- Exceptional communication skills, both verbal and written, to share the Lugano story
- Demonstrated success in driving business results – proactive and solution driven
Pay Transparency
The targeted base compensation is $80,000 base plus commission. The total compensation package is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Our Work Environment
Our workplace is clean, orderly, appropriately lighted and ventilated with the proper safety compliance. Noise levels are considered low and daily physical activities are considered light: office work, seldom lifting up to 25 pounds, bending, stooping, kneeling, or walking. Employees must have the stamina to work long hours if assigned. Hours and days of work may vary by position. Reasonable accommodation may be made to allow people with disabilities to perform the essential functions of their job within the environment.
Our Benefits
Lugano Diamonds is a fast-growing company with many opportunities for you to master your craft and grow your career. We are proud to offer employees a generous compensation package that includes commission and bonus plans for all employees, multi-option healthcare plans, 401k with match, and paid time off. Join the team and carve your own path to the future.
Being You at Lugano
Lugano is committed to creating a diverse work environment that recruits and rewards employees based on capabilities and performance. We are inclusive, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Join Our Team – Where People, Leadership, Innovation, and Passion come first.
CCPA disclosure notice here.
What We Do
As one of the finest jewelers in the world, Lugano Diamonds was founded with the vision of creating exquisite, one-of-a-kind jewelry. Each piece is a true work of art made with the world's rarest and most precious gems. Our global connections allow us to procure the rarest, most unique and largest stones, which are exemplified in our stunning creations
