- Prepares each day to meet guests as a professional sales representative through proper dress and grooming.
- Adheres to standard work hours 7am – 4pm.
- Greets each guest in a warm and friendly manner as specified during initial meeting.
- Uses approved presentation and support materials effectively and exclusively.
- Achieves individual established performance guidelines within established time frames. Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management.
- Provides customer service to guest as specified in training and direction of management.
- Maintains the highest level of company/competition product knowledge by attending all required training sessions.
- Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc.
- Discusses terms and conditions, incentives, points, and product pricing with customers.
- Effectively gains commitment from guest to purchase.
- Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve. Models and reinforces effective sales and customer service practices, behaviors, and results.
- Participates in staff meeting and attends other meetings, such as seminars and training as required.
#imvwsm
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Skills Required
- Bilingual fluency (English-Spanish)
- Availability to work flexible schedules and standard hours 7am - 4pm
- Vacation Ownership Sales Experience
- Exceptional customer service orientation and positive disposition
- Excellent verbal and written communication skills
- Multitasking, follow-up, and attention to detail
- Ability to build business partnerships and work in a team
- Willingness to complete demos, assessment rides, and attend training and meetings
- Adherence to grooming, dress standards, and any required licensures/certifications
What We Do
Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team. Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
