A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
On Shoreditch High Street, One Hundred Shoreditch is an independent spirit that sits at the social heart of evolving Shoreditch - with 258 bedrooms and suites, five event spaces, and a line-up of food and drink that moves from day to night.
The Sales Executive
As the Hotel Sales Executive, you will play a crucial role in managing and developing local SME corporate transient accounts, acquiring and qualifying new leads, and dealing with client enquiries. The role also involves supporting the sales team in various administrative and coordination tasks. This position requires strong organisational skills, attention to detail, and effective communication abilities to ensure the efficient execution of sales initiatives. The role will report to the Assistant Director of Sales.
Key Responsibilities
- Develop and manage a portfolio of local corporate accounts, driving new business opportunities and growing transient revenue, primarily for One Hundred Shoreditch.
- Build strong client relationships, acting as a key point of contact and delivering exceptional service throughout the sales journey.
- Qualify leads, conduct sales calls, networking events, site inspections, and client meetings to generate and convert business.
- Prepare proposals, contracts, presentations, and corporate rate loading requests, ensuring accuracy and timely delivery.
- Coordinate client requirements, VIP requests, and account activity with Revenue, Reservations, Marketing, and Operations teams.
- Maintain accurate CRM records, reporting on sales activity, account production, pipeline performance, and revenue opportunities.
- Represent the hotels at industry events and collaborate across departments to deliver a seamless and outstanding client experience.
Skills and Knowledge
- A minimum of 2 years’ sales experience in a London-based luxury or lifestyle hotel at Coordinator or Executive level.
- Additional knowledge & understanding of the East London market is preferred.
- A proactive approach to sales is imperative.
- Strong communication and presentation skills (verbal, listening, writing)
- Experience in hotel operations and service quality levels.
- Strong organisation and analytical skills in problem-solving.
- Ability to acquire, maintain and influence relationships e.g., stakeholders, customers, vendors, investors.
- Knowledge of the London luxury / lifestyle hotel sector.
- Effective conflict and change management skills.
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
Guest experience including dinner and drinks
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
Discounts in our spa and cinema
Contribution towards Health - Cash Plan
2 days paid volunteering leave per year
Life Assurance
Length of service incentives (additional holiday)
Bespoke training programmes
Free meals on duty
Incentives such as Ride-to-Work and season ticket loan
Quarterly employee award ceremony and company staff parties
Employee assistance programme
Location: London
Skills Required
- Minimum 2 years' sales experience in a London-based luxury or lifestyle hotel at Coordinator or Executive level
- Knowledge and understanding of the East London market
- Proactive approach to sales
- Strong communication and presentation skills (verbal, listening, writing)
- Experience in hotel operations and service quality levels
- Strong organisation and analytical problem-solving skills
- Ability to acquire, maintain and influence relationships (stakeholders, customers, vendors, investors)
- Knowledge of the London luxury / lifestyle hotel sector
- Effective conflict and change management skills
- Ability to maintain accurate CRM records and report on sales activity and pipeline
What We Do
Lore Group is an international hospitality company that designs, transforms, manages, and operates a collection of luxury hotels, restaurants, and bars across notable cities in Europe and the United States. Dedicated to creating storied hotels for the long term, the group emphasizes thoughtful design and authentic engagement with local neighborhoods, delivering unique, immersive destination experiences for guests from around the world.
