This role would particularly suit someone who can understand mechanical technology and how it will interface with an existing building, is digitally savvy, and comfortable with communicating complex information/proposals to a wide range of private and public sector stakeholders including Main Contractors, FM’s, industry experts and everyone in-between. This role needs someone who has the ability to drive and close a sale and with the aim to constantly win orders and able to drive KONE modernization strategy.
To manage existing customer portfolio and to drive modernization and to discuss the impact of modernization.
This role will cover North & East London.
Main responsibilities
Ownership of the full sales cycle: Proactive identification and creation of new sales leads and opportunities, tender & order process.
Proactive development of existing customer relationships.
Upselling of KONE digital IoT service solutions.
Accountability over agreed business objectives, sales budget, and pricing targets in the designated market area.
Collaborate with new business sales teams for leads.
Collaboration with the rest of KONE team to improve customer satisfaction.
Timely and accurate reporting of sales and customer data.
Work closely with Technical Surveyor, Engineers and Area Service Managers.
Skills and Experience Required
Lifts industry experience is desirable but not essential.
Construction or engineering sales background is beneficial.
Proven experience in managing existing and developing business customer accounts.
Systematic solution selling approach to selling.
Customer centric mindset - Desire to understand what creates value to our customers and courage to experiment and embrace innovate thinking.
Excellent interpersonal and team working skills to gain access and work with the right external and internal networks.
Previous experience and results in Sales and customer relationship management.
Great communication skills in English (written and spoken).
Good presentation skills.
Basic knowledge of contractual and financial terms.
Good IT skills, CRM (Salesforce).
What KONE can offer:
We offer a competitive salary, 25 days holiday and additional Bank Holidays, 1 paid Volunteering Day, Company Pension Scheme, Private Medical Insurance, Quarterly Commission, EV Car / Car Allowance, PDI, Dental Plan, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced lifts industry leaders, Kone Discounts, 24/7 GP Support & Wellbeing Access, Hybrid Working.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/
Skills Required
- Proven experience in managing existing and developing business customer accounts
- Customer centric mindset
- Excellent interpersonal and team working skills
- Previous experience in Sales and customer relationship management
- Great communication skills in English (written and spoken)
- Basic knowledge of contractual and financial terms
Kone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.
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Fair & Transparent Compensation — Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
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Retirement Support — Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
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Healthcare Strength — Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.
Kone Insights
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
