Sales Executive - Hampton by Hilton

We are now accepting applications for the following position:

SALES EXECUTIVE

RESPONSIBILITIES INCLUDE:

• Identify and pursue new business opportunities within the local market and competitor activity to drive room revenue and increase occupancy.
• Develop and maintain relationships with corporate clients, travel agents, tour operators, event planners, and key local partners.
• Conduct regular sales calls, site inspections, and client visits to generate transient, group, and extended-stay business.
• Assist in implementing sales strategies established by the Director of Sales to achieve revenue and occupancy targets.
• Support the management and growth of OTA, and wholesalers to maximize production and visibility.
• Monitor local market trends, competitor activity, and customer feedback, providing insights and recommendations to the Director of Sales.
• Respond promptly to sales inquiries, proposals, and requests for quotations in a professional and timely manner.
• Assist with contract preparation, rate agreements, and account maintenance in accordance with hotel policies.
• Coordinate and host hotel site inspections, familiarization trips, and client show rounds.
• Represent the hotel at networking events, trade shows, community events, and industry functions as required.
• Work closely with Front Office and Room Operations teams to ensure a seamless guest experience and successful execution of group and corporate business.
• Maintain accurate records of sales activities, client interactions, and business opportunities within the hotel's CRM and Property Management System.
• Prepare weekly and monthly sales activity reports, including sales calls, appointments, lead generation, account production, and market intelligence.
• Support the Director of Sales with promotional campaigns, special offers, and revenue-generating initiatives.
• Utilize the Property Management System (PMS), channel management platforms, and other sales tools effectively to manage accounts and business opportunities.

QUALIFICATIONS:

• Diploma, Associate Degree, or Bachelor's Degree in Hospitality Management, Business Administration, Marketing, Sales, or a related field preferred.
• Minimum of 2–3 years of sales experience in the hospitality industry, hotel sales, or a related customer-facing environment.
• Proven ability to develop client relationships and achieve revenue targets.
• Strong understanding of hotel operations, room inventory management, and revenue generation principles.
• Excellent communication, negotiation, presentation, and interpersonal skills.
• Strong networking and relationship-building abilities with a customer-focused approach.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience using Delphi.fdc and OnQ PMS is preferred.
• Strong organizational and time-management skills with the ability to manage multiple accounts and priorities simultaneously.
• Ability to work independently while collaborating effectively with cross-functional hotel departments.
• Professional appearance and demeanor with a commitment to delivering exceptional customer service.
• Valid driver's license and willingness to travel locally for sales calls, client meetings, and networking events.
• Flexibility to work evenings, weekends, and holidays as required for client events and business development activities.
• Knowledge of the local tourism and hospitality market is an asset.
• Fluency in English required.

Hourly Wage: US$11.00– US$14.00 per hour + gratuities

Benefits: In accordance with Cayman Islands law

Location: Hampton by Hilton, Grand Cayman

Employment Type: Full Time