- Manage and grow assigned Industrial Chemical customer accounts by delivering tailored product and solution recommendations.
- Respond promptly to customer inquiries on product specifications, pricing, availability, and commercial terms.
- Conduct regular customer visits to understand formulation needs, market trends, and identify new business opportunities.
- Maintain accurate sales records, pipeline updates, and customer activity reports.
- Provide customers with timely order updates, including delivery schedules and product-related information.
- Collaborate closely with Customer Service, and Supply Chain teams to ensure seamless service and customer satisfaction.
- Monitor inventory levels and provide monthly sales forecasts to support demand planning and stock replenishment.
- Prepare annual sales forecasts and contribute to budgeting and business planning.
- Gather market intelligence, including competitor activities, pricing trends, and new product developments.
- Submit required reports such as sales performance, expense reports, and market survey reports in a timely manner.
Skills Required
- Account management for industrial chemical customers
- Conduct regular customer visits and build customer relationships
- Prepare and maintain sales forecasts, pipeline updates, and reports
- Collaborate with Customer Service and Supply Chain to ensure order fulfillment
- Monitor inventory levels and support demand planning
- Gather market intelligence including competitor activity and pricing trends
- Respond to customer inquiries on product specifications, pricing, availability, and commercial terms
- Maintain accurate sales records and submit expense and performance reports timely
What We Do
As a leading global innovation service provider in the specialty chemicals and food ingredients industry, we are committed to creating value for principals and customers whilst providing a great work environment and career opportunities. Azelis has 4,200+ employees across 65 countries worldwide. We work with around 2,800 principals to provide a diverse range of innovative products/services to 63,000+ customers. Our industry-dedicated sales teams have specialist product and application knowledge, combined with business know-how, enabling us to add value in all business relationships. We’re always looking to add new talent to our team and encourage and support the personal and professional growth of all employees. Specialties include: Life Sciences: Personal Care, Home Care & Industrial Cleaning, Pharma & Healthcare, Food & Nutrition, Animal Nutrition, Agricultural & Environmental Industrial Chemicals: CASE, Electronics, Essential Chemicals, Fine Chemicals, Advanced Materials & Additives, Chemicals, Lubricants & Metal Working Fluids, Other Applications, Textiles, Leather & Paper At Azelis, our partnerships with customers and principals remain at the heart of our activities. As a leading global innovation service provider, our entrepreneurial approach to doing business is reflected in our can-do attitude. Across our network of more than 70 application laboratories, our award-winning staff help develop formulations and provide technical guidance along the customers’ product development process. We combine a global market reach with a local footprint to offer a reliable, integrated and unique digital service to customers and attractive business opportunities to principals. Striving to create a positive impact on the environment and communities around the world, we are top-industry-rated by Sustainalytics. Azelis is a leader in sustainability. We aim to provide effective, sustainable, and reliable solutions. Our business is your business
