Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.
Job Purpose:
The Sales Executive is responsible for managing the day-to-day buy and sell transactions of Foreign Currency Notes (FCN), ensuring adequate currency stock availability and maintaining competitive exchange rates. The role supports the achievement of individual sales targets while ensuring accuracy, operational efficiency, customer service excellence and compliance with the Bank’s policies, procedures and regulatory requirements.
Job Responsibilities:
• Execute daily buy and sell transactions involving Foreign Currency Notes (FCN) in accordance with approved procedures and rates.
• Monitor FCN cash and stock levels to ensure sufficient availability for daily business requirements.
• Manage the disposal and replenishment of FCN stock based on transaction volumes and business demand.
• Monitor market rates and maintain competitive pricing to support business and customer requirements.
• Perform accurate and timely rate entry into the relevant systems.
• Ensure all transactions are processed accurately and in compliance with established policies, procedures and regulatory requirements.
• Provide professional and responsive service to customers and attend to their foreign currency requirements.
• Monitor individual sales performance and actively pursue opportunities to achieve sales targets.
• Maintain proper documentation and records relating to FCN transactions and operational activities.
• Identify and escalate operational discrepancies, exceptions or customer issues to the Supervisor where necessary.
• Work closely with internal stakeholders to ensure smooth and efficient BDC operations.
• Support the implementation of operational and business initiatives to improve BDC performance and customer experience.
Job Requirements:
• Bachelor’s Degree or Diploma in any relevant discipline.
• Relevant experience in banking, foreign exchange, cash management, retail sales or customer-facing financial services would be an advantage.
• Strong numerical ability with high attention to detail and accuracy.
• Good customer service, interpersonal and communication skills.
• Basic understanding of foreign exchange markets and currency movements.
• Ability to assess market rates and support competitive pricing.
• Proficient in using transaction and rate-entry systems.
• Strong compliance and operational discipline.
• Target-oriented with a strong drive to achieve individual sales goals.
• Ability to work effectively in a fast-paced and customer-focused environment.
• Adaptable and able to respond to changing business and customer demands.
• Must be willing and able to work shift hours
Skills Required
- Bachelor's Degree or Diploma in any relevant discipline
- Relevant experience in banking, foreign exchange, cash management, retail sales, or customer-facing financial services
- Strong numerical ability and attention to detail
- Good customer service, interpersonal, and communication skills
- Basic understanding of foreign exchange markets and currency movements
- Ability to assess market rates and support competitive pricing
- Proficiency with transaction and rate-entry systems
- Strong compliance and operational discipline
- Target-oriented approach and ability to achieve individual sales goals
- Ability to work effectively in a fast-paced, customer-focused environment
- Adaptability to changing business and customer demands
- Willingness and ability to work shift hours
What We Do
Affin Hwang Investment Bank is a specialist investment banking group based in Malaysia. We deliver financial advice and execution across investment banking and securities to mid- to large-cap corporations, GLCs and wealth creators. We challenge the norm and find new ways to operate with clients and each other across our core businesses. We hire high-performing talent with a culture to support and enable individuals’ development. Our people come from a variety of backgrounds from the sciences and finance to the humanities and arts. Across these perspectives, we are one team, united by our Core Values of ITEP that are in line with our promise to "Out Think. Out Perform." for our clients. INTEGRITY "Honest. Trustworthy. Ethical." It is how we behave, wherever we are. TEAMWORK "Cooperation. Respect. Mutual Understanding." We cooperate and collaborate because we truly believe doing so creates the best outcomes. EXCELLENCE "Distinction. Quality. Right Attitude." What we do, we do at the highest level. PIONEERING "Creative. Open. Driven." We succeed through creativity and openness to new ideas and ways of work. We invite you to explore your opportunities here and at www.affinhwang.com/careers.
