Sales Excellence Manager – Commercial Strategy

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Ready to help craft the foundation for a high-performing, global sales team? Are you strong operationally, collaborative in nature, both strategic and tactical, and have experience working in a fast-paced B2B organization? This role is for you!

Private Label Solutions’ global Sales Excellence Team seeking a dynamic and results-driven Commercial Strategy Manager to join our team, who applies a strategic approach to drive the effectiveness and efficiency of our commercial teams.

What you'll do:

In this pivotal role, you will partner with our Sales and functional teams to craft the foundation of PLS’ Sales Excellence. You will be responsible for the evolution of our sales blueprint and framework, driving sales efficiency and business growth. You will work closely with teams such as Sales Leadership, Strategy, Marketing, Product, Finance, Legal, HR, and Sales Enablement to unlock PLS’ full potential. You will:

• Support the Evolution of the Sales Operating Model: Align our sales organizational structure with our business strategy to achieve balanced growth. This includes:

  • Working closely with Sales leaders to ensure the sales blueprint and framework reflect the needs of the organization and prioritize our partners.

  • Partnering with HR to define role clarity for sales and ensuring the proficiency framework drives sales excellence.

  • Driving the evolution and adoption of the concepts defined in the sales blueprint and framework.

  • Defining and reviewing partner tier segmentation, driving adoption across the organization.

• Craft Sales Incentive Plans: Partner with HR, Finance, and Sales leadership to design sales incentive plans that drive excellence and support our strategic priorities. Lead any sales compensation-related projects, including vision, project delivery, and implementation.

• Support Key Strategic Projects: Manage complex cross-functional workstreams across areas such as Product, Sales, HR, and Finance. Develop robust strategic and execution plans for new projects and processes.

• Data-Driven Decision Making: Work closely with the Finance & Analytics teams to ensure business decisions and processes are underpinned with data insights. Conduct research and analysis, including partner feedback, to advise impactful business strategies and recommendations.

• Measure Efficiency: Establish and use metrics to measure efficiency and identify areas for improvement.

• Program Management: Support the Head of Sales Excellence on key projects through program management, strategy, and/or business ownership.

Who you are:

• Experienced in Sales Incentive Programs: Prior experience in designing and managing sales incentive programs.

• Proven Experience in Sales Excellence Projects: Demonstrated success in running sales excellence projects.

• Commercially-Minded: A strategic problem solver with a strong commercial acumen and an emphasis on sales excellence.

• Action-Oriented: Able to make decisions even in the absence of flawless data and work effectively in a fast-paced environment with multiple competing deadlines.

• Analytical and Problem-Solving Skills: Strong abilities in these areas.

• Excellent Communicator: Robust communication skills with the ability to simplify and present information appropriately to a diverse range of audiences.

• Collaborative: Ability to build strong working relationships with cross-functional global teams.

• Technical Proficiency: Robust knowledge of Salesforce.com, Excel, and PowerPoint is required.

• Industry Experience: Experience in the Travel B2B business is a plus.

• Educational Background: Bachelor’s degree in Finance, Business, Marketing, or a related field.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.