Sales Engineering Manager

About NCR VOYIX

Position Summary:
Are you interested in growing FASTER? Are you looking to lead a team of Sales Engineering to expand our existing clients and win new customers on Voyix Commerce solutions?

The Americas Sales Engineering Team is looking for a Sales Engineering Manager who is interested in leading and growing our Mid-West and South-East Food Drug Mass-Merchandise and Department and Specialty Store retail market.  This role entails leading a team of excited technical sales engineers who have a growing sales team and accounts to support, providing a great opportunity for you to shine and for you and the team to grow NCR Voyix. We want you to help the team develop business opportunities, build customer solution maps, and establish executive-level relationships with the customer’s technical leadership.  It will be important to work closely with the customer-facing teams to increase market share, grow orders and increase customer satisfaction.

If you have both a technical and business/sales acumen, and proven experience as a manager in the retail industry with exceptional customer-focus and bias for action, we want to talk to you.

Key Areas of Responsibility:

• Execute a comprehensive strategic vision for Retail solution sales across the Americas that aligns with overall corporate objectives and growth targets.
• Hiring, leading, coaching and mentoring a team of Sales Engineers to achieve substantial business growth, ensuring that they have the tools, resources and training to achieve key sales targets in partnership with solution specialists and sales teams.
• Cultivate strategic relationships with clients, industry leaders, and collaborating internally across departments to align solution offerings with market demands.
• Maintain and develop existing and new offerings through appropriate and relevant internal liaisons, to optimize business growth and customer satisfaction.
• Plan and prioritize opportunities for utmost productivity and efficiency
• Assist Sales Engineers in partnering with Professional Services on opportunities after forming a clear solution plan.
• Monitor and report on market and competitor’s activities
• Manage a group of Sales Engineers that cover Mid-Market and Channel retail clients.
• Partner with sales team from Client Directors (farming existing accounts) and Business Development Reps (hunting new accounts) to prioritize work and focus on technical needs to close and grow our business.
• Work with our sales specialist team to ensure we focus resources on client and sales technical concerns to grow.

Basic Qualifications:

• 2+ years as a people manager.
• 3+ years of experience in Retail Industry
• Proven ability to lead complex sales cycles, build relationships with C-level executives, and negotiate multi-million-dollar contracts.
• Exceptional communication and interpersonal skills with the ability to engage stakeholders at all levels.
• Willingness to travel frequently in the defined region for both client and industry events.

Preferred Qualifications:

• Self-motivated & self-driven motivated passion for the industry and products
• Keen understanding of the containerization and virtualization market, preferably a deep understanding of Edge computing in retail settings.
• Proven experience in SaaS and leading solution-based sales initiatives.
• Public Cloud certifications
• Experience with Food Drug Mass-Merchandise and Department and Specialty Store retailer and partners.
• Ability to develop and drive strategic partnerships and alliances.
• Expertise in presenting and selling technical products to diverse audiences
• Adaptable to change in a fast moving environment

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”