TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
POSITION OVERVIEW
The Solutions Engineer (SE) with [SE, Turkey] will be the technical bridge between our Sales Representatives and their pre-sales customers. As a Trend Micro product expert will guide customers and prospects in the selection and deployment of Trend Micro Next-Gen security solutions and take joint ownership with Sales team in developing customer relationships, providing leadership in security architecture and help influence customer’s technical strategy with strong problem-solving skills. A Sales Engineer is a trusted advisor to customers by developing an understanding of customer needs, risks, tolerance and technology gaps and implementation.
PRIMARY RESPONSIBILITIES
- Act as a trusted technical advisor throughout the customer journey — from discovery and evaluation to onboarding, adoption and customer success.
- Understand customer security challenges and design practical, scalable solutions that address their business and technical requirements.
- Partner closely with Sales as a key technical pillar, using strong storytelling, demonstrations and presentations to communicate security value and win opportunities.
- Lead technical workshops, PoCs/PoVs, solution validations and customer evaluations.
- Build, train and enable channel partners, including MSSPs, SOC/MDR providers and system integrators, to effectively position and deliver TrendAI solutions.
- Work closely with Product Management, Product Marketing, Engineering and Technical Support to ensure strong product knowledge, customer feedback and technical outcomes.
- Maintain strong knowledge of cybersecurity technologies including Cloud Security, Zero Trust, SASE/SSE, XDR, SIEM/SOAR, EDR/NDR, Identity Security, CNAPP and Exposure Management.
- Stay ahead of emerging technologies, particularly AI/GenAI Security, AI-powered Security Operations, Agentic AI, AI Supply Chain Security and Security for AI applications.
- Deliver customer and partner training and represent TrendAI through webinars, workshops, conferences and industry events.
- Continuously develop technical expertise and contribute to reusable solution architectures, best practices, competitive insights and product strategy.
- Min 5+ years of experience in cybersecurity, security engineering, solutions engineering, consulting or technical presales, with strong experience in enterprise security environments.
- Proven experience in customer-facing solution design, technical demonstrations, workshops and PoCs/PoVs.
- Strong understanding of enterprise cybersecurity, security architecture, threat landscape and SOC operations.
- Good knowledge of Cloud Security, Zero Trust, SASE/SSE, XDR, SIEM/SOAR, EDR/NDR, IAM/Identity Security and CNAPP.
- Strong understanding of AWS and Microsoft Azure; Microsoft 365 and Google Cloud knowledge is an advantage.
- Good understanding of networking, security fundamentals, APIs, integrations and cloud-native technologies.
- Awareness of AI/GenAI security, AI-powered cybersecurity, LLM/Agentic AI security and emerging cyber threats.
- Understanding of cybersecurity frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001 and OWASP; NIS2 awareness is an advantage.
- Excellent English communication, presentation, storytelling and public-speaking skills, with the ability to explain complex security topics to both technical and executive audiences.
- Strong customer focus, problem-solving mindset and willingness to continuously learn and adapt to rapidly evolving cybersecurity technologies.
TrendAI strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
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We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
Skills Required
- Minimum 3 years of experience in presales support and solution delivery
- Strong understanding of SOC operations and security analytics
- Knowledge of Microsoft O365, Azure, Google Cloud, AWS services
- Good written and spoken English skills
- Strong interest in cybersecurity
What We Do
We’re a global cybersecurity leader, helping to make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, our platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. Our global threat research team delivers unparalleled intelligence and insights that power our cybersecurity platform and help protect organizations around the world from 100s of millions of threats daily. We have 7,000 employees across 65 countries, singularly focused on security and passionate about making the world a safer and better place. We enable organizations to simplify and secure their connected world. Trend Micro’s “Trenders” are passionate about doing the right thing to make the world a safer and better place.
