Sales Engineer

Position Overview:  

Does growth excite you? 🌱 As a Sales Engineer  you will play a pivotal role in the sales process by collaborating closely with our Sales, Implementation and Product teams.  Sales Engineers serve as the technical expert, helping potential customers understand the technical aspects of our solutions and how it can meet their specific needs.  This role involves pre-sales consultations, product demonstrations, and technical support and handover to ensure successful adoption of our solutions. 

As a member of our Commercial team, you'll have a hand in promoting our products to a wide range of clients and will help us to achieve our goals of scaling and expanding. Your natural ability to build relationships, as well as an eye for opportunity, will be vital in our efforts to expand our company’s reach. We’re looking for team-oriented, creative thinkers that are excited by finding innovative solutions to drive our business forward ⏩.   

Location: This role offers 100% remote flexibility anywhere in the US.
Reports to: Director, Sales Engineering 
Travel ✈️ Requirement: 20% to accesso offices and client locations. 

What you’ll be working on:  

• Assists with software opportunities from potential and existing clients, including demos, product education and RFP’s to generate revenue for accesso while keeping in-tune with market driven functionality and trends discovered throughout the process. 
• Tradeshow configuration and planning, sometimes participation 
• Preparing technical presentations with the Sales team ensuring client demos include functionality required 
• Participate in Product Sprint review meetings; be able to read and relate product initiatives to the Sales team 
• Provides training, consulting, and support on accesso products for the Sales team 
• Ensuring software demo presentation and sales team is up to date with new and released software functionality 
• Work with other Sales Engineers to ensure continuity of product knowledge and be willing to learn other components of accesso software solutions, such as Passport, ShoWare, , Ingresso, Freedom, and LoQueue. 
• Documents market trends with the Product Optimization team 
• Participates in enhancement user stories and advocates for client requests 
• Collaborate amongst RFP team and assist with technical requirements 
• Ensures product is sold in a manner consistent with the strategic plan 
• Some travel required, 20-30% as required for demos and tradeshows 
• Participating in company webinars and assist the marketing team with information all products 

What you bring to the role:  

• Superior communication and presentation skills- expect to be speaking to prospects ranging from IT, Operations to C level executives during demo presentations 
• An understanding of Cloud infrastructure and computer systems; you must be able to install applications and troubleshoot 
• Patience, empathy, poise, ability to remain calm in a crisis; emotional intelligence 
• Desire to work independently with minimal direction 
• Be a creative thinker, “outside the box” mentality with ability to strategize new ways to perform job duties; strong problem solving skills 
• A high comfort level with technology and experience with Microsoft Office (Word, Excel, Powerpoint) highly preferred.  
• Ability to convey technical information to non-technical stakeholders 

⭐️ Bonus points if you have:  

• Resort/Attraction industry experience prior to accesso 
• Computer Science Degree 
• Proven experience in a technical role, preferably in the software or SaaS industry 
• Experience with accesso product software applications 

*If you don’t have all the qualifications listed, don’t worry! We understand everyone’s career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory.   

Perks & Benefits

• Competitive compensation package commensurate with experience and role scope;
• Group dental and vision coverage, with optional supplemental insurance offering;
• 4-weeks of Paid Time Off for employees with up to 3-years of tenure with increased accrual thereafter;
• Eight (8) hours of paid Volunteer Time Off (VTO) to support causes and organizations you’re passionate about;
• Inclusive Family Benefits - access to end-to-end support for maternity, surrogacy, adoption, and fertility, with a $7,500 benefit toward surrogacy, adoption, and fertility; 
• 6-weeks of paid Parental Leave so you can bond with your child(ren) following a birth, adoption, or foster care placement;    
• Flexible medical benefits through an employer contributed ICHRA, supporting individual plan selection and personalized coverage;
• Optional group pet insurance benefits to support the health and care of your pets;
• Employer-paid short & long-term disability and life insurance; 
• 401k with employer matching;
• Unlimited access to LinkedIn Learning to support continued learning and career development; 
• Flexible work schedule designed to support work-life balance while maintaining core business hours.