The Role
The Sales Engineer will partner with Account Executives, lead technical discovery sessions, deliver product demonstrations, and act as the main technical advisor for prospective clients, translating technical concepts for various stakeholders.
Summary Generated by Built In
About Us
At Encord, we're building the AI infrastructure of the future. The biggest challenge AI companies face today is not half as glamorous as the outside world may think: it's all about data quality. In fact, the success of any AI application today relies on the quality of a model's training data — and for 95% of teams, this essential step is both the most costly, and the most time-consuming, in getting their product to market.
As ex-computer scientists, physicists, and quants, we felt first-hand how the lack of tools to prepare quality training data was impeding the progress of building AI. AI today is what the early days of computing or the internet were like, where the potential of the technology is clear, but the tools and processes surrounding it are still primitive, preventing the next generation of applications. This is why we started Encord.
We are a talented and ambitious team of 100+, working at the cutting edge of computer vision and deep learning, backed by top investors, including CRV and Y Combinator, leading industry executives like Luc Vincent, former VP of AI at Meta, and other top Bay Area leaders in AI. We are one the fastest growing companies in our space, and consistently rated as the best tool in the market by our customers. We have big plans ahead and are looking for a rockstar Sales Engineer to join us in building our GTM team.
The Role
The Sales Engineering function is the technical face of the GTM team. You will be the primary technical partner for our Account Executives, engaging with prospects on the cutting-edge of AI to drive new business and close complex, high-value deals. You will be the expert translator, responsible for deeply understanding a customer's business challenges, existing technical infrastructure, and strategic goals.
Responsibilities
- Partner with Account Executives to lead the technical strategy for complex, enterprise sales cycles and co-own the technical win.
-Lead technical discovery sessions with a wide range of stakeholders, from hands-on ML engineers to senior leadership, to uncover deep business pain, strategic goals, and technical requirements.
-Design and deliver compelling, value-based product demonstrations that connect Encord's solutions to specific business outcomes.
-Translate complex technical concepts and findings into clear, persuasive narratives for senior, non-technical stakeholders (Directors, VPs, CTOs).
-Build and manage customized proof-of-concept (POC) environments, sample scripts, and data integrations (using our Python SDK etc.) to showcase the platform's power and solve prospect-specific challenges.
-Act as the key technical advisor to prospects, expertly guiding them through security, architecture, and integration evaluations
-Serve as the "voice of the customer" to our Product and Engineering teams, channeling feedback from complex enterprise clients to help shape the product roadmap
About You
-1-2+ years of experience in a customer-facing technical role, such as Sales Engineering, Solutions Engineering, Technical Account Management, or a related field.
-Excellent communication and presentation skills. You can confidently explain complex technical topics to both highly technical engineers and senior decision makers.
-Strong technical proficiency with at least one scripting language (Python preferred), working with SDKs/APIs, and an understanding of cloud infrastructure (GCP, AWS, Azure).
-Ability to translate value between technical and commercial stakeholders both with prospects and within Encord.
-A deal-driven attitude and commercial mindset, with the resilience to thrive in a fast-paced sales environment and work well under pressure.
-A "hacker mindset" – you are a creative problem-solver who can quickly build scripts, tools, or integration workflows to overcome a prospect's technical hurdles during an evaluation.
-Beneficial: previous experience in a fast-paced B2B startup, especially in the AI space.
What We Offer
-Competitive salary, commission and equity in a hyper growth business.
-Strong in-person culture: most of our team is in the office 3+ days a week.
-Room to grow into anything you choose to — a year ago we were 50 people, now we're 100+. We'll be growing insanely fast over the next 24 months and you'll have all the opportunities for growth as you can handle.
-25 days annual leave a year + public holidays.
-Encord offers a unique opportunity to be part of a startup with a clear mission and vision.
You will get to explore and build services enterprise AI use cases across many different industry verticals such as healthcare, surveillance, retail, agriculture and many more.
Our work is at the cutting edge of computer vision and deep learning, which also includes working on solving unsolved problems within those fields.
Top Skills
AWS
Azure
GCP
Python
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The Company
What We Do
Machine learning and data operations teams of all sizes use Encord's collaborative applications, automation features, and APIs to train & validate models and to annotate, manage & evaluate training data.
Encord was recognized by CBInsights as one of Top 100 most innovative AI companies in 2022.
We're hiring across product, design, and engineering - check out https://encord.com/careers
