Airlock Digital is a global leader in application control and allowlisting. We seek to empower every organization to run only what they trust and operate free from malware and ransomware.
With rapid growth across Australia, North America, and EMEA. We are committed to our core values, respect, determination, and integrity. We support a diverse and expanding global customer base. At Airlock, we pride ourselves on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity.
What We are Looking For:
The Solutions Engineer serves as a technical resource in the sales process, providing deep cybersecurity expertise, conducting product demonstrations, and supporting proof-of-concept (POC) evaluations. This role collaborates closely with customers to design and implement solutions, ensuring Airlock Digital’s platform aligns with their security requirements. Solutions Engineers act as subject matter experts, guiding both clients and internal teams on product capabilities, integration strategies, and future roadmap enhancements. A successful candidate will have strong technical acumen, hands-on experience in cybersecurity solutions, and the ability to translate complex security challenges into effective implementations.
Key Responsibilities:- Act as a technical advisor to customers, ensuring Airlock Digital’s solutions meet their cybersecurity needs.
- Conduct product demonstrations, technical deep dives, and proof-of-concept (POC) evaluations to validate solution fit.
- Collaborate with sales teams to develop and execute technical strategies that accelerate deal closure.
- Work directly with customers to design and implement cybersecurity architectures leveraging Airlock Digital’s platform.
- Provide technical enablement to partners, sales teams, and customer success teams to ensure adoption best practices.
- Assist in deployment planning and integration support, ensuring smooth implementations.
- Offer subject matter expertise on cybersecurity frameworks, Zero-Trust security models, and industry best practices.
- Gather customer feedback and collaborate with product teams to influence future roadmap enhancements.
- Support technical documentation and knowledge-sharing efforts, improving internal and external understanding of product capabilities.
- Represent Airlock Digital at industry events, customer briefings, and partner engagements to drive technical thought leadership.
- 5+ years of experience in solutions engineering, pre-sales engineering, or cybersecurity architecture within the cybersecurity or SaaS industry.
- Strong expertise in cybersecurity frameworks, Zero-Trust models, and enterprise security architectures.
- Hands-on experience conducting technical product demonstrations and proof-of-concept (POC) evaluations.
- Ability to translate complex security requirements into practical implementation strategies.
- Strong collaboration skills with sales, product, and customer success teams to drive technical deal execution.
- Excellent problem-solving skills with a customer-first mindset.
- Experience working with APIs, integrations, and security product ecosystems.
- Strong verbal and written communication skills, with the ability to engage both technical and non-technical stakeholders.
- Bachelor's degree in computer science, cybersecurity, engineering, or a related technical field.
- POC conversion rates
- Customer satisfaction with technical engagements
- Product adoption success
- Sales team enablement effectiveness – contribution to win rate.
- Deployment success rates
- Customer satisfaction scores
What We Offer:
We don’t think money is everything, but we know it is an important part of your decision to apply for a role. This position has a salary range of USD $220,000 to $250,000. Additional factors considered in extending an offer include responsibilities of the job, education, location, experience, knowledge, skills, abilities, and internal equity, alignment with market data, or applicable laws.
At Airlock Digital we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, dental, and vision insurance – 401K Plan with 4% Company Match – Life and Disability Programs – Paid Parental Leave - Paid time off and Paid Holidays – Volunteer and Birthday Time off – Home Office Allowance
Our Commitment:
We believe in supporting our team members both personally and professionally. Named one of the USA’s Greatest Places to Work in 2024 and 2025, we value flexibility, trust, and a work environment that empowers our team to do their best work.
We will be assessing applications as they come in, so we encourage you to send your resume through to us as soon as possible. All official job offers from our company are extended directly by our recruitment team and will be sent through an official BambooHR document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience. No contact from recruitment agencies, thank you. #LI-REMOTE #LI-GP1
Top Skills
What We Do
Airlock Digital is the global leader in application control and allowlisting, trusted by organizations worldwide to protect against ransomware, malware and other cyber threats. Our deny by default solution enables customers to run only the applications and files they trust, with all others blocked from executing. This approach minimizes attack surfaces and helps organizations align their cybersecurity strategies with government frameworks and standards.
Serving customers globally, Airlock Digital supports a broad spectrum of industries, including financial services, healthcare, manufacturing and government. We protect legacy systems and the latest versions of the Windows, macOS and Linux operating systems, enabling us to secure modern environments as well as older technologies. Our scalable, simple-to-implement solution forms a key pillar of cybersecurity strategies, delivering robust protection to organizations of all sizes.
