The Role
The Sales Engineer will manage customer relationships, create IT solutions, coordinate with internal teams, and provide product presentations while focusing on customer satisfaction and project delivery.
Summary Generated by Built In
Business Skills
- Work experience for System Integration or Project Manager.
- Ability to
Handle IT related solutions.
Communicate directly/positively with customers.
Find out customers’ business issues and create solutions.
Work in a team-oriented.
IT Skills
- Office Suite Software (Word, Excel, PowerPoint).
- Network (Router, Server, Security, Could etc.) or Programing (C, Java, R, Python etc.).
Preferred Experience
- Project Manager Experience: Communicating all stakeholders directory to complete projects.
- Marketing Experience: Creating marketing strategies.
Before contract
- Regularly contact / visit new and existing customers to discuss their needs/issues and to explain how KDDI America solve them.
- Create strategies to solve customer’s needs/issues based on the experience of System Integration, Network Integration or Project manager.
- Have meetings with our business partner like an application vendor, network/server vendor, security vendor to find out the best solution for customers.
- Prepare solutions and presentations to emphasize product or service features based on an analysis of the customer’s needs/issues.
- Give presentation and demonstration regarding our products or services to our customers directly to get our customer’s to be understood our values.
- Negotiate prices, terms of sales and/or service agreements.
After Contract
- Prepare sales documents to complete contract.
- Coordinate projects for implementing application system / network infrastructure working with internal engineering team and external business partners.
- Keep implementation schedule working with working with internal engineering team and external business partners.
- Troubleshoot regarding our customer’s system working with internal engineering team and external business partners.
- Maintain good relationships with customers and our business partners.
Others
- Maintain customer records, using automated systems.
- Have a meeting with a supervisor in a timely manner to report daily sales activities.
- Make research and investigation with colleagues to find new markets and new customers.
- Collaboration skills with colleagues, business partners and our customers.
- Strong will to improve your skills, try new challenges and contribute to expanding customer’s business.
Benefits
· Medical, Dental and Vision Coverage
· Basic Life Insurance and AD&D
· Short-Term and Long-Term Disability Insurance
· Flexible Spending Account (FSA)
· 401(k) with company match
· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays
· Tuition Reimbursement Program
· Gym Reimbursement Program
· Employee Assistance Program (EAP)
· Wellbeing Solutions Program
KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.
For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at https://us.kddi.com/privacypolicy/
Top Skills
C
Java
Network
Office Suite Software
Programming
Python
R
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The Company
What We Do
KDDI America is the US subsidiary of KDDI Corporation, a Fortune Global 500 company and is growing communications carrier with a proven track record in Japan and a longstanding reputation for quality and reliability. KDDI America provides a wide range of High Quality Services such as Communications, Data Centers and Solution Services throughout the world.
