RCM Enterprise Sales Engineer

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

We are seeking a dynamic and technically adept Enterprise Sales Engineer to join our team. The ideal candidate will bridge the gap between our sales, product, and engineering departments, ensuring seamless technical demonstrations and a deep understanding of our processes compared to our competitors. This role requires a strong technical background, excellent communication skills, and a customer-centric approach.

This role will be based in Utah or New York, candidate must be living in one of these areas to apply.

What You'll Do

• Technical Presentations: Prepare and deliver compelling technical presentations to explain how our products and services function, highlighting their unique value propositions and benefits.

• System Requirements Alignment: Collaborate with customers and our engineering team to ensure our equipment meets all system requirements, addressing any technical challenges that arise.

• Sales Support: Communicate effectively with the sales team to understand customer demands and provide necessary technical support during the sales process.

• Customer Relationships: Build and maintain strong rapport with customers, fostering trust and acceptance of our products and services.

• Product Modifications: Plan and coordinate modifications to existing products to meet evolving consumer demands and ensure customer satisfaction.

• Problem Solving: Assist clients in resolving any issues related to product usage, providing expert guidance and support.

• Product Recommendations: Recommend new and improved products to customers, explaining how our solutions can be more cost-effective and beneficial for their needs.

Key Responsibilities

• Partner with Account Executives to drive complex sales cycles across hospitals, health systems, and large medical groups

• Lead tailored product demonstrations and solution design sessions for C-level executives and clinical stakeholders

• Translate intricate RCM workflows, ambient documentation use cases, and AI automation into clear, value-driven business outcomes

• Architect end-to-end EHR integration strategies, articulating both HL7/API feasibility and clinical impact

• Influence enterprise deal strategy and positioning through compelling boardroom presentations and executive conversations

• Serve as a strategic thought partner on how our agentic and ambient AI products reduce administrative burden and increase provider efficiency

• Collaborate cross-functionally with Product, Engineering, and Customer Success to ensure technical accuracy and feasibility in proposals

Ideal Candidate Will Have

• 4+ years of experience in enterprise sales engineering or solution consulting preferably in the healthcare space

• Familiarity with RCM workflows, healthcare billing systems, and EHR platforms (Epic, Cerner, Meditech, Athena, eCW, etc.)

• Proven success presenting to C-level healthcare executives, boardrooms, and large stakeholder audiences

• Experience with AI/ML technologies—especially ambient or agentic solutions—and how they apply to healthcare operations

• Creative problem solver who thrives in ambiguous, fast-paced environments

• Exceptional communication skills and strong business acumen; able to synthesize complexity into clarity

• Ability to travel as needed for onsite meetings, client workshops, and conferences

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.