Sales Engineer

Company Description

Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.

Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit’s experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.

Job Description

We are looking for a technically savvy and commercially aware Sales Engineers (SE’s) to join our growing EMEA team. As a Sales Engineer, you will actively drive and manage the technical positioning and evaluation phases of the sales process and will be an integral member of the team working as the key advisor and advocate for Jitterbit’s products and solutions - helping prospective customers achieve their business outcomes.

As a Sales Engineer (SE), you will support sales productivity and deal flow by securing the “technical close” in complex solutions. The SE collaborates with Sales, Customer Success, Professional Services, Engineering and other technical support resources to ensure we continue to meet & exceed our exciting growth targets.

In order to be successful in this role, you must be able to articulate technology in both technical and non-technical terms and be comfortable communicating the value that Jitterbit is able to deliver. We are looking for a proven performer who can establish & maintain strong relationships throughout the sales cycle, and who demonstrates a passion for technology and also understands the needs of the customer.

Sales Engineers are an integral part of our customers’ success as well as the success of our company.

Responsibilities:

• Attend and participate in customer discovery calls with Account Executives 
• Responsible for development and delivery of platform demonstrations & managed-trials
• Undertake ‘Proof of Concept’ projects which are often part of our pre-sales process
• Responsible for representing the Jitterbit platform to prospects/customers at webinars and at field events such as conferences, seminars, etc.
• Respond to functional and technical elements of RFIs/RFPs
• Convince customers, prospects and partners of the technical validity and value-add of our solution at all levels within these organizations
• Create repeatable and reusable content/collateral
• Provide technical consulting advice for in-flight projects to both clients and our internal Professional Services team
• Provide feedback to Product Management and Engineering teams
• Suggest process improvements to help drive further efficiency gains (improved conversion ratios)

Qualifications

• C1/C2 English language skills (verbal and written)
• 2 years minimum experience in pre-sales / customer-facing technical support roles
• Strong background in technology, preferably in the low-code, data integration and/or API space
• Working knowledge of SOAP and RESTful APIs
• Salesforce.com integration experience is desirable but not essential
• Working knowledge of popular ERPs such as SAP, NetSuite, Oracle, Microsoft is a plus
• Passion for learning new technologies and trends, coupled with the ability to rapidly absorb new information/put new concepts into play
• Strong presentation skills AND storytelling techniques to build credibility with prospects
• Excellent time and task management skills
• Exceptional analytical thought process/natural ability for solving complex technical and business problems
• Must be able to speak Italian

Additional Information

 What You’ll Get:

• Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
• Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
• Career development and mentorship
• A flexible, remote-friendly company with personality and heart

Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.