Rittal, LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.
As the Sales Engineer, you provide technical support and solutions to sales team and customers from pre-sale through installation and implementation. Maintain extensive knowledge of complex aspects of products and systems and may present/demonstrate remotely and/or at client site. Analyze customer requirements and illustrate how company solutions can provide value and support their organization. Configure technical solutions for customers and ensure successful customer integration. Answer client questions on product functionality and usage and solve sales support problems. Provide technical consultation and knowledge transfer with sales staff/trainers/product support.
Responsibilities:
- Identify and target engineering firms, which design, specify or purchase products, which can be supplied by Rittal.
- Provide technical support to prospective engineering firms to including but not limited to application assistance, engineering, documentation, test results and written specifications.
- Identify new projects and opportunities with prospective engineering firms.
- Possess the ability to develop long-term relationships at key engineering firms and large specifying influencers in respective area.
- Support engineering firms with application help and support including supply drawings and cut sheets, technical and test data and other technical documentation requiring organizational approval or specified.
- Deliver presentations to engineering groups.
- Identify new projects and opportunities with prospective engineering firms.
- Secure Approved Vendor List (AVL) status for the organization with prospective engineering firms.
- Obtain global, local or project specifications for the organization.
- Identify targeted OEMS, panel shops, contractors or integrators associated with the project. Provide communication to the entire sales organization, as well as essential internal customers.
- Establish Rittal as the default provider for cabinets, climate control and IT products at the engineering firm.
- Develop a process to maintain open projects.
- Maintain an active, accurate database of all contacts at targeted engineering firms.
- Communication market trends/requirements to product management.
- Other duties as assigned.
Knowledge & Experience:
- 4-year Degree in Engineering, Mechanical or Industrial studies or equivalent experience required.
- Strong Engineering background is required – (Electrical or Mechanical).
- Previous experience working at an Engineering firm is preferred.
- Possess an aptitude for sales, including the skills and ability to sell.
- Ability to create drawings and product cuts, proficient with AutoCAD.
- Prior experience as an Applications Engineer, Software engineer, or as a Hardware Design Engineer.
- Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint. Experience utilizing Customer Relationship Management tools is preferred.
What we offer is an opportunity to be a part of a team that increases the optimization and efficiency of our Global Company. Our goal is to create a safe work environment that our customers can trust us to deliver quality products. We enjoy all the benefits of an international company quickly growing in the US.
Rittal, LLC is proud to be an affirmative action/equal opportunity employer. EEO/M/F/Vets/Disabled If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department. This option reserved for individuals who require accommodation due to a disability.
Top Skills
What We Do
Rittal North America LLC is the U.S. subsidiary of Rittal GmbH & Co. KG in Germany and was founded in Springfield, Ohio in 1982. Its parent company, Rittal, was started in Germany in 1961 and has grown to include offices in more than 70 countries and manufacturing facilities on 4 continents.
Rittal North America LLC's U.S. Headquarters, located in suburban Chicago, Illinois, is a state-of-the-art facility that serves as a customer training center, including expanded teaching resources, product testing facilities and a large-scale product showroom where customers can have a hands-on experience with the entire Rittal System. Rittal North America LLC's manufacturing center of excellence facility in Urbana, Ohio, consists of more than a half-million square feet of space to ensure that customers' production and stocking requirements are fully met. Lastly, Rittal North America LLC's distribution centers in Georgia, Texas and Nevada enable Rittal to meet the needs of its customers quickly and reliably.
Situated on a 105-acre campus, Rittal North America LLC's manufacturing facility is filled with state-of-the-art equipment and processes, and contains in-house engineering and modification services, as well as the longest non-automotive paint line in North America, stretching more than 3 miles within the confines of the factory. The on-site warehouse is outfitted with an 8-story Automated Storage & Retrieval System.
Rittal manufactures the world's leading industrial and IT enclosures, racks and accessories, including high efficiency, high density climate control and power management systems for industrial, data center, outdoor and hybrid applications. Rittal's off-the-shelf standard, modified standard and custom-engineered products are known throughout the world as high quality, affordable solutions for practically any industrial or IT infrastructure application - from single enclosures to comprehensive systems.
Rittal is ISO 9001:2008 and ISO 14001:2004 certified.
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