Brief Description of the Position:
- Optimise quality of service, business growth and customer satisfaction, as well as maintain and build relationships with customers of KSB Pumps & Valves through enhanced communication and client liaison skills, together with appropriate propositions and ethical sales methods and preparation and submission of quotations
- Record, Analyse, Report and administer according to systems and requirements (CRM)
- Attend regular client visits, necessary to perform duties and aid business development
- Read and understand technical drawings and product data sheets
- Handle all aspects relating to Sales, comprising obtaining enquiries/ Tenders, putting together quotations and converting to orders when orders are received
- Establish and maintain customer relationships and support
- Contact with clients on products and updates
- Support and training on pumps and valves as and when required
- Solve problems; Provide support with queries and technical information as and when required
- Liaise with Consultants, Project Houses and end users
- Obtain prices from suppliers for quoting purposes
- Track and expedite orders through the system
- Provide customer updates on the progress of orders – when requested
- Arrange kick-off meetings with KSB staff
- Attend project meetings; Collect and Deliver all documentation
- Comply with and enforce all KSB Pumps & Valves (Pty) Ltd policies and procedures, as well as carry your duties in a manner which conforms to current Health and Safety legislation, upholding KSB Pumps and Valves (Pty) Ltd Health and Safety Policy
- Carry out all other reasonable tasks that may be delegated from time to time
- Assist fellow employees with daily functions as and when required
Skills Required
- Ability to read and understand technical drawings and product data sheets
- Experience or capability in preparing quotations and handling sales enquiries or tenders
- Customer relationship management and client liaison skills
- Ability to provide technical support and resolve customer product queries
- Ability to use CRM systems for recording, analysis, reporting, and administration
- Willingness and ability to attend regular client visits and project meetings
KSB Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KSB Company and has not been reviewed or approved by KSB Company.
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Fair & Transparent Compensation — Pay is considered fair or good in multiple contexts, especially where metal‑industry collective agreements apply. Consistent, on‑time wages and structured tariff pay bolster perceptions of fairness in covered roles.
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Leave & Time Off Breadth — Paid time off is abundant in the United States, with holiday entitlements highlighted as a strong point. This breadth of time off stands out within the overall package.
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Retirement Support — Company pension options and profit sharing are available in Germany, alongside defined benefit and defined contribution arrangements at group level. These programs indicate structured retirement support where they apply.
KSB Company Insights
What We Do
ABOUT KSB KSB is one of the world’s leading suppliers of pumps, valves and related systems. KSB combines innovative technology and excellent service to provide intelligent solutions. This approach means that KSB employees are close to customers on all continents, providing them with pumps, valves and systems for almost all applications involving the transportation of liquids. A comprehensive range of services rounds off this customer-focused portfolio. KSB has been growing continuously since it was founded in 1871. Today the Group has a presence on all continents with its own sales and marketing companies, manufacturing facilities and service operations. More than 15,600 employees generate annual consolidated sales revenue of two billion euros. KSB WORLDWIDE With production plants, sales offices and agents in more than 100 countries, KSB is close to its customers throughout the world. Direct contact with local KSB specialists makes it easier for companies to implement their projects quickly, flexibly and at a high level of quality. KSB IN THE MEDIA www.facebook.com/KSB.Company www.twitter.com/KSBcompany www.youtube.com/user/ksbcompany https://www.instagram.com/ksbcompany/ FROM A SINGLE SOURCE: PUMPS AND VALVES, SERVICES AND SYSTEMS: • Pumps and valves for industrial applications • Comprehensive KSB services and original spare parts • Pumps, valves and systems for building services • Automation and drive solutions • Pumps, valves and systems for renewable energy applications • Slurry pumps for mining, suction dredgers and the oil sand industry • Pumps, valves and systems for water applications • Pumps, valves and systems for waste water applications • Pumps, valves and systems for energy applications
