We are on a mission to empower people of all ages to thrive in an increasingly connected world. By uniting Aura and Qoria, organizations driven by personal experiences with identity theft and cyberbullying, our combined company brings together global category leaders to create a safer internet for everyone across all stages of life. Today, our $340M+ ARR platform protects over 9 million families and 32,000 schools across 100+ countries. Driven by a global team of over 1,000 people, we are combining intelligent digital threat protection with student and child wellbeing tools so everyone can navigate the digital world safely and with confidence.
About Aura:
We are on a mission to empower people of all ages to thrive in an increasingly connected world. By uniting Aura and Qoria, organizations driven by personal experiences with identity theft and cyberbullying, our combined company brings together global category leaders to create a safer internet for everyone across all stages of life. Today, our $340M+ ARR platform protects over 9 million families and 32,000 schools across 100+ countries. Driven by a global team of over 1,000 people, we are combining intelligent digital threat protection with student and child wellbeing tools so everyone can navigate the digital world safely and with confidence.
About the Role:
As a Sales Engineer at Aura, you will serve as the primary technical authority throughout the sales lifecycle for our MSP partner network. You will collaborate closely with Account Executives, MSP partners, and distribution channels to demonstrate the value of Aura’s endpoint and mobile security solutions. Your technical expertise, deep understanding of the MSP business model, and consultative approach will be vital in driving pipeline conversion and partner enablement.
Responsibilities:
- Technical Deal Leadership: Partner with Sales Account Executives to deliver technical presentations, custom product demonstrations, and technical proofs of concept (POCs) tailored to MSP environments.
- MSP Channel Enablement: Architect and deliver technical onboarding, training, and solution architecture guidance to MSP engineers and technical leaders.
- Endpoint & Mobile Security Architecture: Articulate complex technical capabilities—including endpoint protection, mobile threat defense, device management integration, and threat response—to both technical and executive audiences.
- Distribution & Partner Collaboration: Work directly with MSP distributors, aggregators, and technology partners to streamline technical integration, solution packaging, and market reach.
- RFP/RFI Management: Lead the technical responses for RFPs, RFIs, and security questionnaires, ensuring precise and compelling solution alignment.
- Voice of the Partner: Act as a critical feedback loop between MSP partners, Product Management, and Engineering to inform product roadmaps based on real-world partner needs.
What You Bring to the Table:
- Experience: 5+ years of experience in a Sales Engineering, Solutions Architect, or technical pre-sales role within the enterprise software or cybersecurity industry.
- MSP Ecosystem Expertise: Proven track record working directly with Managed Service Providers (MSPs), with a deep understanding of RMM/PSA workflows, multi-tenant architectures, and the MSP business model.
- Domain Knowledge: Strong technical depth in endpoint security (EDR/EPP), mobile security (iOS/Android threat defense), network security fundamentals, and identity protection.
- Distribution Channel Background (Preferred): Prior experience collaborating with major MSP distributors and channel aggregators is highly advantageous.
- Communication Skills: Exceptional ability to communicate complex technical concepts clearly to both technical engineers and business executives.
- Problem-Solving Mindset: Demonstrated ability to troubleshoot technical barriers during pre-sales cycles and guide POCs to successful execution.
Compensation & Benefits:
Aura is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more! Pay range for this position including base and variable compensation is $157,250 - $185,000 but may vary depending on job-related knowledge, skills, experience and location.
We are proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, we are committed to being an inclusive community where all feel welcome.
We are dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.
Important privacy information for United States based job applicants can be found here.
Skills Required
- 5+ years of experience in Sales Engineering, Solutions Architecture, or technical pre-sales within enterprise software or cybersecurity
- Proven experience working directly with Managed Service Providers (MSPs)
- Deep understanding of RMM/PSA workflows, multi-tenant architectures, and the MSP business model
- Strong technical knowledge of endpoint security, including EDR/EPP
- Strong technical knowledge of mobile security, including iOS and Android threat defense
- Knowledge of network security fundamentals and identity protection
- Exceptional communication skills with technical and executive audiences
- Demonstrated ability to troubleshoot technical barriers during pre-sales cycles and guide POCs to successful execution
- Experience collaborating with MSP distributors and channel aggregators
Aura Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aura and has not been reviewed or approved by Aura.
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Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage alongside mental health resources, wellness programs, and an Employee Assistance Program. Feedback suggests coverage is robust and paired with additional wellness support.
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Leave & Time Off Breadth — Unlimited paid time off, generous parental and family care leave, and paid volunteer time are consistently highlighted. Flexible remote/hybrid schedules further support time away and balance.
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Parental & Family Support — Generous caregiver and parental leave, family-friendly policies, and access to the company’s family plan are emphasized. Feedback suggests these offerings meaningfully support household needs.
Aura Insights
What We Do
Aura is one of the fastest growing online safety solutions for individuals and families. Whether you're protecting yourself, your kids or your aging loved ones, Aura can meet your needs at every stage of life. Customers trust Aura's simple interface to effortlessly safeguard the things they care about most. Through real-time monitoring and alerts, Aura helps detect and mitigate emerging online threats, such as scams, predators and cyberbullying. Visit www.aura.com.
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