In this role, you are responsible for selling repair and workshop services performed at our site in Sundsvall, in close collaboration with our local service workshop and customers. You will also work with sales, production, and product management, while continuing to deepen your engineering competence. If you enjoy combining customer interaction with problem solving and want a meaningful role with clear impact, this is your opportunity in Sundsvall.
- You prepare quotations for repair and workshop services performed at our Sundsvall site, based on customer requirements, commercial terms, and production lead times.
- You act as the technical sales contact for customers and sales teams regarding local workshop services.
- You coordinate closely with the service workshop in Sundsvall, production, and customers on scope, schedules, and updates throughout the sales process.
- You create service orders and follow up cases in the ERP system.
- You work cross-functionally to resolve order-related issues and ensure a smooth customer experience.
- Experience from service workshops, technical support, customer service, or similar roles.
- Mechanical engineering background and ability to read technical drawings.
- Fluency in English and Swedish.
- Experience with Microsoft Office and ERP systems (LN is a plus).
- You hold a B driving license.
You need to enjoy working independently while collaborating across teams to deliver high-quality technical sales support. Your structured way of working, ability to analyze information, and readiness to adapt will help you manage varying customer needs and occasional challenges. Strong technical thinking and the ability to concentrate on details will guide you in preparing accurate quotations and navigating ERP data.
You will be part of a team that works closely with customers, sales, production, project managers, and supervisors, ensuring smooth processes from quotation to delivery. You’ll contribute to planning, follow-up, and daily technical activities that are essential for our service operations. Collaboration, communication, and continuous improvement are at the heart of the team’s work. If you appreciate variety, teamwork, and the chance to influence how things are done, you will feel at home.
Valmet offers an inspiring and dynamic environment where you can grow both professionally and personally. You’ll work with modern tools, enjoy local benefits, and be part of a global organization committed to innovation, development, and a balanced work-life.
Please send your application as soon as possible via the link provided, as we will start screening applications immediately, but no later than August 5, 2026.
Would you like to know more, or do you have questions about the position? Please contact Joakim Larsson, Senior Manager, Pulp Solutions, by email at [email protected]. Please note that we do not accept applications via email.
We perform background checks and alcohol and drug testing for all employees in Sweden, in line with our commitment to a safe and secure workplace.
Skills Required
- Experience from service workshops, technical support, customer service, or similar roles.
- Mechanical engineering background and ability to read technical drawings.
- Fluency in English and Swedish.
- Experience with Microsoft Office.
- Experience with ERP systems.
- Experience with Infor LN (ERP).
- B driving license.
- Structured way of working, analytical ability, and adaptability.
What We Do
Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers. Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy. Valmet's net sales in 2019 were approximately EUR 3.5 billion. Our more than 13,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.
