Sales Engineer - Video Security & Access Control (FAST)

Posted 2 Days Ago
Be an Early Applicant
9 Locations
In-Office or Remote
120K-130K Annually
Senior level
Hardware • Security • Software • Cybersecurity
The Role
Provides technical pre-sales support for video security and access control solutions. Designs and quotes integrated systems, supports RFP responses, delivers product demonstrations and training, leads architecture discussions, evaluates technical risks, and collaborates with sales teams, partners, and customers. The role also supports post-sales transitions, complex troubleshooting, technical integration, customer enablement, and demo equipment management. Travel exceeds 50% across the assigned territory.
Summary Generated by Built In
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview
At Motorola Solutions, everything starts with safety. Safety and security are at the heart of everything we do. We build and connect technologies to help protect people, property, and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Within the Video Security & Access Control division, our Focused Accounts Sales Team (FAST) powers "Solving for safer" by delivering cutting-edge physical security ecosystem solutions—combining video security, analytics, sensors, and access control technologies to empower customer outcomes in the moments that matter.
Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
Job Description

We are seeking a high-energy, technical Sales Engineer to join our Focused Accounts Sales Team (FAST). In this role, you will be a key technical partner driving outcomes-based physical security solutions across our video security and access control portfolio. You will work side-by-side with sales teams, manufacturing representatives, channel partners, and enterprise customers to articulate technology differentiators and design mission-critical systems.

As a technical expert, you will demonstrate our video analytics, cameras, sensors, and touchless access technologies to business and technical stakeholders. You will lead pre-sales technical engagements, conduct compelling product demonstrations, and design end-to-end solutions that expand our ecosystem footprint. We believe that everything starts with our people, and we empower each Motorolan to bring their authentic self to innovate what's next and deliver on the promise of a safer world. Bachelor's degree or equivalent practical experience is valued.

Key Responsibilities

Technical Sales Enablement & Partner Engagement

  • Deliver high-impact product training and technical knowledge transfer to sales teams, manufacturing representatives, channel partners, and end-users

  • Articulate technology differentiators and demonstrate outcomes-based value propositions to both business leadership and technical decision-makers

  • Conduct compelling in-person and remote product demonstrations, leading technical architecture discussions across the sales cycle

System Design & Solution Architecture

  • Support sales teams in responding to RFPs by accurately designing, specifying, and quoting video security and access control systems

  • Proactively identify stakeholders, evaluate technical risks during sales engagements, and propose effective mitigation strategies

  • Manage demo equipment assets to ensure seamless execution of technical validation activities

Customer Relationship & Post-Sales Collaboration

  • Build and nurture strong technical relationships with key customer stakeholders and channel partners to support revenue targets

  • Partner closely with customer success and technical support teams to help ensure smooth post-sales transitions and ongoing customer satisfaction

  • Perform on-site technical support for integration, complex troubleshooting, and customer enablement as required across the territory

Job Requirements

Technical Expertise

  • Networking & IP Communication to analyze and troubleshoot network topology, IP protocols, and system routing

  • System Design & Hardware to configure, specify, and troubleshoot computer hardware, network equipment, and integrated video/access systems

  • Windows Administration to utilize Windows troubleshooting tools and diagnostic techniques effectively

  • Physical Security Technologies to demonstrate and design solutions utilizing cameras, analytics, sensors, and access control systems

Professional Experience

  • Sales Collaboration to partner proactively with account managers to achieve territory sales targets and strategic growth goals

  • Technical Communication to deliver clear technical presentations, lead architectural discussions, and communicate value propositions across written and verbal channels

  • Analytical Problem Solving to evaluate complex customer requirements and resolve technical obstacles during the sales process

Preferred Qualifications (Optional)

  • Degree or diploma in technology, engineering, or a related field

  • Microsoft and/or Cisco network certifications

  • Certifications in competitive video surveillance or access control platform products

  • Prior hands-on experience within the physical security or video surveillance industry

Target Base Salary Range: $120,000 - $130-000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

#LI-LD


Basic Requirements
  • 5+ years of experience in sales engineering or pre-sales technical roles for a technology company


Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Skills Required

  • 5+ years of experience in sales engineering or pre-sales technical roles for a technology company
  • Ability to analyze and troubleshoot network topology, IP protocols, and system routing
  • Ability to configure, specify, and troubleshoot computer hardware, network equipment, and integrated video/access systems
  • Proficiency with Windows troubleshooting tools and diagnostic techniques
  • Knowledge of physical security technologies, including cameras, analytics, sensors, and access control systems
  • Experience partnering with account managers to achieve territory sales targets and growth goals
  • Ability to deliver technical presentations, lead architecture discussions, and communicate value propositions clearly
  • Analytical problem-solving skills for evaluating customer requirements and resolving technical obstacles
  • Bachelor's degree or equivalent practical experience
  • Degree or diploma in technology, engineering, or a related field
  • Microsoft and/or Cisco network certifications
  • Certifications in competitive video surveillance or access control platforms
  • Hands-on experience in the physical security or video surveillance industry

Motorola Solutions, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motorola Solutions, Inc. and has not been reviewed or approved by Motorola Solutions, Inc..

  • Healthcare Strength Healthcare coverage is effective from day one with multiple national carrier options and bundled prescription coverage. Offerings also include mental health benefits and Flexible Spending Accounts, with optional pet insurance.
  • Leave & Time Off Breadth Time off includes generous PTO with 9–10 paid holidays, and many salaried roles use a Flex Time Off or unlimited PTO approach. Paid parental and family leave plus adoption assistance expand support.
  • Retirement Support Retirement benefits feature a 401(k) with company match and immediate vesting. Additional financial programs like an employee stock purchase plan, performance bonuses, and company equity bolster long-term value.

Motorola Solutions, Inc. Insights

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The Company
HQ: Chicago, IL
21,000 Employees

What We Do

Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.

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