Who We Are
M-Files is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance.
Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.
To learn more about us we encourage you to visit http://www.m-files.com/
The Opportunity
We are looking for a Sales Engineer to support M-Files sales teams and customers in UK & Ireland by combining strong technical expertise with clear business value communication.
In this role, you will act as a key technical and commercial partner throughout the sales process—helping customers understand how M-Files can solve their information management challenges, supporting solution design, delivering compelling demonstrations, and contributing to successful deal execution. You will be part of the M-Files Sales Engineering EMEA team and report to Jussi Sinkkonen (Sr. Director of Sales Engineering EMEA).
This is a high-impact customer-facing role with strong visibility across sales, product, and customer success teams. The role requires the ability to engage confidently with both technical and business stakeholders.
What you will be doing/Responsibilities and Duties:
Pre-Sales Support:
- Collaborate with sales representatives to provide solution consulting and technical expertise during the sales process.
- Assist in qualifying opportunities and managing proof-of-concept (POC) processes.
- Script, configure and deliver value-driven product demos to prospects.
Technical Consultation:
- Understand the product thoroughly and explain its value, benefits, features and technical details to potential clients.
- Address technical objections or questions raised by prospects.
- Identify and recommend solution approaches based on detailed customer discovery.
- Document technical requirements, integration needs and overall solutions in collaboration with the M-Files implementation teams.
Relationship Building:
- Build strong relationships with customers by understanding their needs and tailoring technical solutions.
- Work closely with M-Files internal teams (Services, Product, Engineering) to ensure customer success.
Sales Support:
- Collaborate with sales teams to advance leads, convert customers, and upsell to existing clients.
- Provide technical thought leadership to maximize business value for customers
Requirements
Core Skills & Experience:
- Understanding of technical presales, software solutions, enterprise architecture, integrations, security, and cloud technologies.
- Excellent customer communication skills and ability to translate technical capabilities into clear business value.
- Native-level English communication skills are required
Benefits
Why Join M-Files?
At M-Files, our Guiding Principles unite us across cultures, backgrounds, and geographies:
Make It Happen
We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results.
Help Others
We lead with kindness, assume positive intent, hold one another accountable, and celebrate success together.
Love Customers
We put customers and partners at the heart of everything we do, delivering value with respect, fairness, and speed.
What We Offer
- A dynamic, supportive, and international team where your contributions make a difference.
- The opportunity to join a growing company at an exciting stage of its journey.
- Clear career progression and development opportunities.
- Access to world-class sales, enablement, and marketing technology.
- Competitive salary and bonus
- Flexible remote work environment (applicants must already have residency and the legal right to work in the UK or Ireland. Relocation and visa sponsorship are not provided).
- Opportunities to collaborate with colleagues and customers across Europe and globally.
- The chance to help shape the future of knowledge work and AI-powered information management.
Please send us your application as soon as possible, but not later than October 15th, 2026.
The position will be filled as soon as we find the right candidate, and we are reviewing applications on an ongoing basis.
Skills Required
- Understanding of technical presales
- Understanding of software solutions
- Understanding of enterprise architecture
- Understanding of integrations
- Understanding of security
- Understanding of cloud technologies
- Excellent customer communication skills
- Ability to translate technical capabilities into clear business value
- Native-level English communication skills
- Residency and legal right to work in the UK or Ireland
What the Team is Saying
M-Files Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is regarded as strong, with country‑tailored medical, dental, and vision plans and repeated mentions of comprehensive or “top‑rated” options. Mental‑health resources are also highlighted across materials.
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Leave & Time Off Breadth — Time off is described as generous, including paid holidays, sick leave, floating holidays, volunteer time, and in some cases an unlimited PTO policy. Service‑milestone leave awards further expand available time off.
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Flexible Benefits — Work‑life flexibility is a clear emphasis, featuring a formal Work From Anywhere program alongside remote/hybrid practices. Home‑office stipends and flexible scheduling are also noted as part of the package.
M-Files Insights
What We Do
M-Files is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance. Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.
Why Work With Us
We’re a global company with Finnish roots and a product we’re truly proud of. At M-Files, you’ll help shape our growth while developing your own expertise, alongside a fun, collaborative team building solutions that are transforming the market.
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M-Files Offices
Remote Workspace
Employees work remotely.
Our U.S.-based roles are fully remote, giving M-Filers the freedom to work from wherever they feel most focused, creative, and balanced.
