When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
Role – Pre Sales Consultant, SMB Team
Location – Mumbai
ABOUT TREND MICRO
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defence techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com
POSITION OVERVIEW
The Presales Consultant is responsible for technical pre-sales support for Trend Micro's family of products. He/ She will work with the sales team in a pre-sales role to develop and position solutions involving Trend Micro's products. The consultant also needs to articulate and demonstrate Trend Micro solutions, and position products relative to competition.
Responsibilities:
- Managing a portfolio of accounts to achieve long-term success
- Developing positive relationships and handling customers’ needs
- Generating new sales by working on Zero Footprint Accounts
- Understand customer IT/Security infrastructure and business requirement
- Strategic Solution selling
- Solution Presentation
- Preferably with good knowledge of Cloud Sales
- Act as the point of contact and handle customers’ individual needs
- Resolve conflicts and provide solutions to customers in a timely manner
- Report on the status of accounts and transactions
- Work closely with Channel Partners and conduct Sales Training for their teams
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
Job Requirements
- 4 to 5 years’ experience in Channel sales or related field
- Proven work experience as a Sales account manager or Sales account executive
- Hands on experience in sales and an ability to deliver excellent customer experience
- Knowledge of CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
- Ability to work as part of a team and independently
Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
Top Skills
What We Do
We’re a global cybersecurity leader, helping to make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints.
As a leader in cloud and enterprise cybersecurity, our platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response.
Our global threat research team delivers unparalleled intelligence and insights that power our cybersecurity platform and help protect organizations around the world from 100s of millions of threats daily.
We have 7,000 employees across 65 countries, singularly focused on security and passionate about making the world a safer and better place.
We enable organizations to simplify and secure their connected world.
Trend Micro’s “Trenders” are passionate about doing the right thing to make the world a safer and better place.
