Sales Engineer Product Consultant

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams.

Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service.

We are looking for outgoing SaaS product demonstration experts who leverage their deep understanding of our end-to-end interaction and workflow platform to deliver compelling software demos to interested prospects and customers. In this role, you will work closely with our account development and regional sales teams to expand our market footprint and increase the value we deliver to current customers. This is a fast-paced, high-growth environment where we leverage TPS principles like Working Backwards and Customer First. 

The Product Consultant will be responsible for the following:

• Be the primary product and technical expert throughout the sales cycle, with a focus on articulating the value of myKaarma in the context of each prospect’s unique needs
• Play a key, hands-on role in continuously improving existing processes and approaches as the foundation to support myKaarma growth
• Deliver compelling sales demos in a consultative approach to solve current and future problems with each dealer opportunity
• Work with Regional Sales Executives to navigate technical deal cycles, and then work closely with Deployment and Implementation teams to ensure ongoing value realization for customers
• Work closely with Product Management to provide insightful market feedback
• Collaborate with Sales, Marketing, and Customer Success teams to develop collateral to support prospects, customers, and internal stakeholders
• Develop expertise in myKaarma processes, the ecosystem of our tools and competition, and strategies customers can take to achieve their strategic objectives by leveraging the myKaarma platform
• Identify all technical issues, as well as concerns of dealer prospects, to ensure complete customer satisfaction and understanding through all stages of the sales process
  

Skills and Qualifications:

• 3 + years experience in selling SaaS solutions.
• Fixed Operations Automotive Industry experience is required
• Self-motivated with high energy and a willingness to learn and adapt.
• Strong organizational skills.
• The ability to understand a customer's needs on both the business and technical sides.
• Excellent communication skills, both verbal and written and meticulous attention to detail.
• Must have excellent customer-facing soft skills to interact with both internal and external customers.
• Strong persuasive speaking skills, comfortable with public speaking to attract and engage large training groups and sales demonstrations of high importance.
• Ability to travel up to 30% of the time as needed for conferences and other company meetings.

We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications.

Total Rewards at myKaarma

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:

• Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights.
• Health and Wellness: Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
• Time Off: Generous vacation time to recharge and balance life outside work.
• In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments onsite.

The starting salary range for this role is $75,000 + Commission, depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment.

Our Commitment to Inclusion

At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds.

As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form. 

myKaarma participates in the E-Verify Program.
myKaarma considers candidates requiring work authorization on a case-by-case basis. Sponsorship may be available for exceptional candidates depending on role requirements and business need