Grab your cape, become a SuperHyro!
Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels - including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale - generating better conversations, successful patient outcomes, and revenue-driving insights.
What Are We Looking For?
We are looking for a Sales Engineer to join our growing Solutions team in NYC. As a member of the Solutions group, you will be an integral part of a growing team of top professionals that drives next-generation responsible AI agent solutions. You will act as a trusted advisor to our clients, be an essential part of the success of both our customers and Account Executives by performing technical discovery meetings, making architectural recommendations for the solution, and delivering product demonstrations and PoCs. As a passionate technologist and customer advocate, you will connect the dots between the technical solution to business value for the customer. This position will report to Hyro’s Head of Sales Engineering.
- 5+ years experience as a Sales Engineer or Solution Architect of a technical product.
- Ability to deliver demonstrations to both business and technology users/audiences.
- Understanding of APIs, integrations, and telephony infrastructure.
- Experience with Enterprise SaaS and Contact Center Sales.
- Strong communication, multitasking, and problem-solving skills.
- Ability to balance long-term strategy with short-term needs.
- Experience in healthcare tech or ML/AI/NLU technologies is a plus.
- BSc in Computer Science or equivalent; deep technical understanding- an advantage.
This is a hybrid role, with at least 3 days in the NYC office. Applicants must be currently authorized to work in the United States on a full-time basis.
Offered rate of compensation (NY locations only) will be based on individual education, qualifications, experience, and work location. The salary range for this position is $130,000 - $190,000 annual OTE. The range provided is for NY-based hires only and will be commensurate with candidate experience. Pay ranges for candidates in other locations other than NY may differ based on the cost of labor in that location.
Top Skills
What We Do
Hyro is connecting the world, thousands of AI-powered conversations at a time. As the #1 Adaptive Communications company, we’re turning complex data into simple dialogue with natural language automation and computational linguistics. Enterprises across the U.S., including Carroll, Mercy Health and Weill Cornell Medicine, trust Hyro to replace their rigid, intent-based chatbots and IVR systems with adaptive conversational experiences that are simple, fast and scalable. Our vision is to automate digital interactions in any conversational setting, 24/7, so that companies can communicate easily, convert more, and collect actionable customer insights along the way.
Why Work With Us
Since 2018, we’ve fostered a foundation of limitless growth where people can discover, create and sharpen their superpowers, both professional and personal. We know you’ll tap into your best selves when you’re valued, inspired to impact change, and cheered on by highly talented teammates. That’s the Hyro DNA.
