Sales Engineer - Network

Mission:
Airtame is the preferred platform for wireless screen sharing, digital signage and conferencing for businesses and schools. Our mission is to empower people to share, learn and connect on equal footing, no matter their device type, both locally and hybrid.
Headquartered in Copenhagen, with colleagues in the US and all over Europe, we pride ourselves on strong company culture and collaborative working spirit.

The role
Airtame is seeking an experienced Sales Engineer with a strong background in network engineering and AV-over-IP solutions to join our North American team You will take a leading role in ensuring multiple projects across the US reach their completion and you play a vital role in projects during different stages ranging from supporting Sales with initial conversations and proof of concept to providing white-glove service during implementation and post-sales support for selected key accounts.
In this role you will therefore have a varied day-to-day, though all centered around getting in front of the customer to provide them with best technical support, service and knowledge. Internally your role will collaborate with both our Sales and Support teams, with a focus and prioritization of commercial key opportunities.
How we envision working together

• For this role you will need to be located in Eastern or Central timezone
• Your role will support our clients and sales teams and you should therefore expect to travel up to 15%-25% of the month to clients, partners or tradeshows.

Responsibilities:

• Work alongside our sales team to close deals and complete full rollouts of Airtame solutions within schools, universities and businesses. 
• Serve as a subject matter expert on Airtame products and network configuration to assist the NA sales team with proof of concepts, pre-sales engineering activities and customer engagement
• Manage customer deployment strategy and collaborate with customers’ network & ProAV specialists to complete full rollouts of Airtame solutions.
• Provide Tier 3 escalation support for critical issues, including advanced troubleshooting across IP networking, wireless connectivity, AV hardware, and integrated conferencing platforms.
• Analyze logs, network traces, and system configurations to identify root causes and recommend remediation strategies.
• Channel field insights and technical feedback to Product and Engineering teams for continuous product improvement.

To be successful in this role:

• 3+ years experience in Sales Engineering, Network Engineering, or AV-over-IP deployments.
• Experience working with a wide range of customers, from SMBs to Enterprises and educational institutions.
• Solid understanding of IP networking principles — including TCP/IP, DNS, DHCP, VLANs, multicast, QoS.
• Hands-on experience with enterprise network hardware: Cisco, Meraki, Ruckus, Ubiquiti, Aruba.
• Service-minded and attentive to giving customers the best possible support.
• Willing to research and learn more complex skills related to networking, system administration, and log file debugging.
• Advantageous: Experience with or basic understanding of ITIL and SLA principles
  

Benefits

• Remote work option from anywhere within EST or Central timezone 
• An open culture where you can see your ideas put into action right away.
• Attractive base salary and participation in our commission scheme. OTE range for this role is USD 95.000-130.000 based on qualifications and experience.
• Private health insurance with strong benefits
• Unlimited Sick days
• 401K retirement savings plan.
• 3 weeks PTO in the first year and 4 weeks thereafter.
• 5 additional paid AirtameFlex Days (PTO) allocated at the start of each year
• Hardware is provided, so you have the best tools to get the job done.
• Close collaboration with the European team.
• Airtame actively promotes work life balance in the workplace

Airtame is an equal opportunity employer. We have colleagues across the globe, with both in-office and full-time remote workers. This feeds into our international hybrid mindset, with people from 25+ nationalities that make up the Airtame team.

Our work-life cultural balance is key to our success. Our team encompasses our values of trust and open communication to support each other and to collaborate in a fun and collective way.

What our employment decisions are NOT based on

Race, colour, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, family or parental status, protected veteran status, genetic information, or any other legally protected classification or status. And we will not tolerate discrimination or harassment.

What our employment decisions ARE based on

Business needs, job requirements, individual qualifications, and candidates potential for growing with Airtame.