Sales Engineer - Modernization

Reposted Yesterday
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Dubai
Senior level
Logistics • Transportation • Design • Automation • Manufacturing
The Role
As a Sales Engineer, you will develop customer relationships, generate new business opportunities, ensure customer satisfaction, and meet sales targets for modernization solutions.
Summary Generated by Built In

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

KONE Middle East & Africa (KMEA) is embarking upon an exciting growth phase through a direct presence in 12 countries and more than 60 regional distributor markets. Modernization Sales are considered a strategic priority for our Business to complement our growth plans.

We are looking for an energetic and enthusiastic Sales Engineer for our Modernization business to be based in our Dubai, UAE office. In this role, you will lead and develop mutually beneficial relationships between KONE and customers that are strategic or nationally/locally important. You will proactively generate opportunities from outside the current customer base identify solutions and develop processes that add value to our customers.

This is a unique opportunity to join a team of professionals who thrive to drive offering and sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

What will you do?

  • Proactively hunt for new opportunities, develop and create customer relationships

  • Ensure customer satisfaction and solve complaints with the rest of the KONE team

  • Document and maintain the customer and contact information

  • Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets including proactively generating opportunities from outside the current customer base

  • Accountable for finding customer needs and KONE’s solution matching those needs

  • Responsible for pricing using the approved tendering tools

  • Maintain full information of opportunities, tasks, and visits, while keeping CRM up to date

Are you the one?

  • Bachelor's Degree in any related field

  • Minimum 5 years of experience in Modernization Sales experience

  • Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service

  • Ability to interpret and analyze customer needs

  • Passion for sales, with a proven track record and a strong customer focus

  • Excellent English communication, presentation, and negotiation skills

  • UAE experience is a must

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

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The Company
HQ: Espoo
31,273 Employees
Year Founded: 1910

What We Do

At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.

As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.

Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

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