Sales Engineer - Mexico

Posted 17 Hours Ago
Be an Early Applicant
Mexico City, Cuauhtémoc, Mexico City
Mid level
Big Data • Cloud • Security • Software • Cybersecurity
The Role
The Sales Engineer will act as the technical link between Sales Representatives and System Integrators, focusing on solution design and customer success in cybersecurity. Responsibilities include demonstrating Trend Micro technology, managing technical relationships, and excelling in customer engagement.
Summary Generated by Built In

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints


With 7,000 employees across 65 countries, and the world’s most advanced global threat research and intelligence, Trend Micro enables organizations to simplify and secure their connected world. TrendMicro.com

Position Summary:

The Sales Engineer in Trend Micro will be the technical bridge between our Sales Representatives and their System Integrators. The Sales Engineer will take ownership of the prime technical relationship with our System Integrators to help close business.

Responsibilities:

  • Apart from being a technologist, you are expected to understand customer’s journey to create technical solutions.

  • Obsessed with Customer Success during entire part of his experience journey.

  • Apply strong problem-solving skills to design solutions that solves the customer problems.

  • Demonstrate through Proof of Concept how to solve a customer challenge through Trend Micro technology.

  • Work in a fast-paced environment under minimal supervision to provide detailed technical knowledge of Trend Micro products in the pre-sales context.

  • Proactively own technical relationships with customers and System Integrators, while engaging internal Sales, Channel, and Partner Managers as needed.

  • Understand emerging ecosystem of cyber security partners like System Integrators, SOC services, CSP (cloud service provider), MSSP, etc.

  • Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest.

Qualifications

  • Strong communications skills with both technical and executive audiences.

  • +4 years of experience delivering high-quality solutions with unique value to customers.

  • Good understanding and knowledge of SOC operations, cyber risk, security analytics, CNAP, SASE and CASB.

  • Experience working with security solutions like Firewall, Content Security, XDR, Intrusion prevention, SIEM and SOAR.

  • Good written and spoken communication skills in English, the interviews will be in English.

  • A strong interest in all aspects of cybersecurity and a passion for customer security.

  • Knowledge and understanding on Microsoft O365, Azure, google, AWS services will be added advantage.

Desirable Experience:

  • Certified Ethical Hacker (CEH) Certification.

  • CompTIA Security+ Certification.

  • Certified Information System Security Professional (CISSP).

  • Experience and understanding of Incident Response.

  • Experience and understanding of Cloud architectures. AWS Certifications are preferred.

  • Ability to manage own time effectively is a requirement for success.

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity. 

Top Skills

AWS
Azure
Google
Microsoft O365
The Company
Austin, TX
7,000 Employees
On-site Workplace

What We Do

We’re a global cybersecurity leader, helping to make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints.

As a leader in cloud and enterprise cybersecurity, our platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response.

Our global threat research team delivers unparalleled intelligence and insights that power our cybersecurity platform and help protect organizations around the world from 100s of millions of threats daily.

We have 7,000 employees across 65 countries, singularly focused on security and passionate about making the world a safer and better place.

We enable organizations to simplify and secure their connected world.

Trend Micro’s “Trenders” are passionate about doing the right thing to make the world a safer and better place.

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