Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.
Sales Engineer II
About the Role:
As the Sales Engineer II, you will report to the Sales Engineering Team Director that partners with our direct sales and channel sales teams.
Your primary responsibility is to deliver technical expertise in the sales cycle and assist in qualifying and closing high-value strategic opportunities while shaping the customer's solutions purchasing decisions across the full 2600Hz suite of products. The ideal candidate will possess a unique blend of technical expertise, strategic thinking, and leadership skills.
You may travel up to 60% per year (though travel will vary depending on the assignments).
What You’ll Do:
- Engage in high-impact sales pursuits and interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
- Provide technical leadership during sales presentations, demonstrations, and proof-of-concept engagements.
- Engage with marketing to align on effective pipeline generation activities in the Strategic market and create new routes to market to create a new prospecting pipeline funnel pipeline.
- Ensure the seamless integration and deployment of solutions, addressing any technical issues that may arise.
- Demonstrate strong executive alignment with key resources across the Partner/Channel community.
- Work closely with product management, marketing, and R&D teams to ensure the development of solutions that align with market demands and customer feedback.
- Serve as a liaison between sales engineering and other departments to communicate customer needs and market trends.
- Maintain a rigorous feedback loop with the product teams and deliver a point of view on roadmap investment priorities.
- Drive the creation of technical collateral, including whitepapers, case studies, and solution briefs.
Experience We’re Looking For:
- 7+ years of experience in Sales Engineering, within a global, high-growth technology focusing on Cloud Telephony, Contact Center and CPaaS business.
- Extensive experience in technically leading RFx responses.
- Must have passion and energy for building business relationships and must be accustomed to driving the simplification of complex concepts into compelling customer proposals.
- Proven experience with at least 2 of the following platforms: 2600Hz, BroadWorks, Cisco Webex Calling/Contact Center, Cisco UCM, and Metaswitch.
- Proven track record in closing deals with Service Providers and Carriers.
- Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills.
- Strong written and oral communication skills and ability to manage your time effectively are critical.
- Bachelor’s degree in Engineering, Computer Science, or a related field; MBA or significant relevant experience.
What We Offer:
Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks.
- Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
- RRSP Match
- Employee Stock Purchase Plan
- Unlimited paid time off as well as corporate holidays observed #LI-CC1
Top Skills
What We Do
Ooma creates new communications experiences for small businesses and consumers. Its smart SaaS platform serves as a communications hub, which offers cloud-based telephony, home security and other connected services.
The Company’s business and residential communications solutions deliver its proprietary high-definition voice quality, advanced features and integration with mobile devices, at extremely competitive pricing and value.
Ooma Home is a groundbreaking connected security solution including a smart video camera with facial recognition and a full range of security sensors that easily and affordably put consumers in charge of protecting their businesses and homes. Ooma is also partnering with connected device makers to create smarter offices and homes.
Ooma products are available in stores, online from leading retailers and directly from www.ooma.com.
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