Senior Solutions Consultant - East

| Boston, MA, USA
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A product you can believe in. Immersive Labs is the leader in people-centric cyber resilience

We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions.

We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.

Founded in 2017 from a cargo container in Bristol, UK, Immersive Labs has progressed to the global stage and has secured over $180 million of funding.

The opportunity

We’re looking for a Senior Solutions Consultant to join our growing Solutions Consulting team in the US. This role will work closely with our sales team in a technical capacity to help solve real-world cyber security problems for prospective customers. You’ll identify and help define customer requirements and align our solutions’ offerings accordingly to drive value and secure the technical win. This role will be staffed & support our customers in the Eastern US. 

What You'll Do

  • Maintain expert technical knowledge of Immersive Labs’ Cyber Workforce Resilience Platform and competitor technologies

  • Identify and help define prospective customers’ technical requirements / use-cases to align Immersive Lab’s technical and business value proposition 

  • Engage C-level executives, technical cyber security professionals, and major lines of business through delivering in-depth solution demonstrations and managing proof-of-concepts 

  • Act as a security advisor throughout the technical sales cycle by building cyber skills programs, facilitating crisis simulations, and measuring organizational risk

  • Partner with Sales to develop and execute strategy for securing the technical win for net new business as well as customer upsells you are engaged with

  • Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies 

  • Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation

  • Exhibit Immersive Labs at conferences, security events, and on-site meetings

Who You Are

  • 3+ years work experience in sales engineering, solutions consulting, information technology, or cybersecurity

  • Experience in a quota carrying role selling to the Fortune 500/Global 1000

  • Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development) 

  • Knowledge of information security concepts, domains, compliances, and standards

  • Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc

  • Experience leading technical presentations for both technical and non-technical audiences across all levels

  • Bachelor’s degree or equivalent work experience required

Immersive Labs’ growth has been fueled by our values that underpin everything we do, here's how they relate to this role:

  • Driven - We are innovators and market-creators, constantly moving forward to achieve results in support of our mission.

  • Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.

  • Customer Obsessed - We seek to develop deep relationships with our customers to help them achieve their business outcomes.

  • One Team - We are a talented global team working together to achieve our vision.

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Prosper in our success with share options, and rewards for doing great work and living our values

  • Look after you and your family with health, dental, and disability insurance, fully paid sick leave, and mental health support

  • Save for the future with a 401K match of up to 5% – effective immediately

  • 33 holiday days plus two volunteering days, 12 weeks enhanced parental leave, and a half day on your birthday!

  • Flexible and remote working, so you can work when and where you work best

  • Career and learning development through the platform and our Learn Anything fund

  • While most of the team are fully remote, when you do visit, our North American HQ is based in the center of Boston, just a 10 minute walk from Back Bay train station

  • Monthly socials and sports clubs for our sociable, tight-knit teams (we’ve done everything from cake making to escape rooms)

Find out more at https://careers.immersivelabs.com 

If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
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    • ReactLibraries
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    • ElasticsearchDatabases
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    • AWS (Amazon Web Services)Services
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    • Google HangoutsCollaboration
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    • JiraProject Management

An Insider's view of Immersive Labs

What’s the vibe like in the office?

The unique thing about being in our office is that we are a tightknit team working in a collaborative space. It has that true start-up feeling. We've all grown so close in such a short amount of time. At the end of the day, you can feel that everyone is truly invested in working towards the ultimate goal. Growing our company!

Jasmine

Strategic Account Manager

How do you collaborate with other teams in the company?

I'm lucky because I get to work with all the teams here at Immersive Labs. Sales, finance, legal, talent, marketing, you name it. I'm currently working with the talent team who sits in the UK, to build out our US headquarters. The goal is to ensure we are hiring really smart individuals in Boston with our core values.

Morgan

Executive Assistant

How has your career grown since starting at the company?

IL has given me the opportunity to work on projects with varying specialties. This has given me skills in every aspect of Cyber Security. The most exciting is analyzing malware and exploits - all day, everyday! IL keeps me completely up to date in the industry & encourages me to explore all avenues.

Ben

Senior Content Engineer

How does the company support your career growth?

Immersive Labs has been a major step forward in my career. Joining a rapidly growing startup like Immersive offers more opportunity than an established company. I've already had the chance to take a leadership position as we expand into the US market and at no point have I felt discouraged in sharing my opinions even to our CEO.

Harry

Strategic Account Manager

What are Immersive Labs Perks + Benefits

Immersive Labs Benefits Overview

Immersive Labs’ mission has always been to develop professional cyber skills and provide a safe and secure
digital landscape, globally. Doing what we do requires some pretty remarkable people – that’s why we
employ the same commitment to safety and security to better the lives of our world-class talent. Here’s how
we will empower and enable you to thrive, both in and out of work

Alongside a competitive salary, 25 days holiday + 11 federal days, 5% matched 401(k) contributions, and free snacks and drinks, we offer a wide range of great perks with more coming every month.

Check out our summary of benefits here: https://careers.immersivelabs.com/us-benefits/

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
Employee awards
Flexible work schedule
Immersive Labs provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A Health Care Flexible Spending Account (HC FSA) and Dependent Daycase Flexible Spending Account (DC FSA) covering over 500 services.
Disability insurance
Should you have a long-term disability following an accident or injury, our LTD insurance is designed to look after you by covering a percentage of your salary until retirement.
Dental insurance
Several dental plans available, offering in-and out-of-network benefits for an annual fee of as little as $50 and $150, respectively
Vision insurance
Four carefully selected voluntary vision plans to meet your eye care needs
Health insurance
You will gain access to a number of United Healthcare plans designed to cover you and your immediate dependents, with several voluntary options so you can build a plan to suit you.
Life insurance
Basic life insurance and Accidental Death and Dismemberment (ADD) insurance with the option of further voluntary cover if you need it.
Wellness programs
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
We have ADP’s 401 (k) plan, where we will make a safe harbor matching contribution equal to 100% of the first 5% of eligible pay that you contribute to the plan. Effective immediately.
Company equity
All full-time employees are eligible for an incentive stock option (ISO) grant as part of their offer package.
Performance bonus
Charitable contribution matching
All employees are eligible to have Immersive match contributions to a qualifying charity once per year. Up to $500 if you're fundraising solo, or up to $1000 if you're fundraising with other employee
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Our competitive parental leave package allows you to take the time to introduce your little one/s to the world.
Family medical leave
Adoption Assistance
We have an enhanced adoption policy to support you with the new family addition.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Everyone needs a break, so you'll receive 23 days of paid time off, as well as 10 federal holidays & an additional floating holiday to use at your discretion. You can carry 3 days over into next year.
Paid volunteer time
Each employee can take off two days per year to volunteer at qualifying events/programs.
Paid holidays
Paid sick days
No one chooses to get sick, which is why our paid sick leave is front-loaded and starts from day one.
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Our commuting benefits cover bus and subway services, so your commute doesn’t feel like another job. Interest free travel loans to employees wishing to purchase a new bike or annual subway pass.
Company-sponsored outings
You’ll celebrate your hard work with a company-sponsored party each quarter, because we celebrate success in style. Plus, an annual company-wide trip to our headquarters in Bristol, UK.
Free snacks and drinks
Our office benefits are designed to make every workday great. These include coffee, teas, water, soft drinks, free fruit, and catered lunches once per week.
Some meals provided
We host meals in our Boston office on Wednesdays for employees in town.
Company-sponsored happy hours
Regular happy hours and outings throughout the year.
Recreational clubs
Fitness stipend
Via our healthcare provider, employees are eligible for up to $300 per year, to reimburse health clubs, gym memberships, etc. Immersive also directly contributes an additional $150/year.
Home-office stipend for remote employees
Employees have up to $700 in their first year with the company to build out or improve their home office setup. They also can receive an annual $50 top-up in years following.
Mother's room
Professional Development Benefits
Job training & conferences
You’ll get $250 per year to learn a new skill of your choosing under our Learn Anything benefit. Alternatively, employees have the option to put this allowance towards a mental wellness service.
Lunch and learns
Promote from within
Mentorship program
Your professional development is important to us; that’s why we support your career goals through regular feedback and coaching.
Continuing education stipend
Education is important too, which is why we have invested a significant amount of time and money in sponsoring Immersers’ further education.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Apprenticeship programs

Additional Perks + Benefits

Immersive Labs’ mission has always been to develop professional cyber skills and provide a safe and secure
digital landscape, globally. Doing what we do requires some pretty remarkable people – that’s why we
employ the same commitment to safety and security to better the lives of our world-class talent.

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