Sales Engineer - Canada

Posted Yesterday
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Hiring Remotely in Toronto, ON
In-Office or Remote
100K-103K Annually
Mid level
Software
The Role
The Sales Engineer will assist enterprise customers by overcoming technical hurdles, providing technical knowledge, facilitating trials, and training users, while enhancing customer relationships and developing partner solutions.
Summary Generated by Built In

At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you will enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You will be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world.  At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other.

Opportunity:

The Sales Engineer will work with enterprise customers to shorten the sales cycle by overcoming technical hurdles within these accounts. Sales Engineers must have solid communication skills, sales ability, technical expertise, and work well in a team, or independently.  This position will require relationship building with all technical buyers at the end user level and with Enterprise Service Providers and Certified Solution Providers.

The Sales Engineer must be well versed in the technical and sales aspects of the March Networks product and third party products that the March product will integrate with in each vertical.  Communication of complicated technical material to customers on demand is a requirement.

Duties and Responsibilities:

  • Assist in the generation of new business and ensure growth of existing accounts through technical knowledge of the March products and subsequent third-party product integration
  • Communicate customer feedback into future product developments
  • Assist sales account managers by answering technical questions, making technical presentations, and managing customer trials through phone, email, and on-site visits
  • Evaluate and integrate 3rd party devices
  • Provide effective interfaces into existing and emerging opportunities and external partners
  • Leverage relationships within organizations to solve technical hurdles and foster awareness of our products and solutions
  • Assess potential application of company products and services and offers solutions to meet customer needs
  • Install, configure and test our solution at customer’s facilities during Proof of Concepts
  • Interface with various customers at both a business and a technical level and propose viable solutions in real time during customer meetings
  • Assist with the development of our channel partners. This may include conducting joint account calls, updating their technical staff on new products and features, and working with them to develop solutions for customers
  • Provide technical training to end users and Certified Solution Providers

Experience and Qualifications:

  • College or University Degree in a business or technical discipline
  • Minimum 4 years of experience in networks, WAN, LAN, Wireless and Wired Communication networks, Client/server knowledge, ERP systems, and CCTV/video surveillance equipment
  • Excellent communication (written and oral) skills in order to communicate effectively with various levels of personnel in an organization, including technical and executive
  • Proven track record in providing customer satisfaction
  • Understanding of how all facets of a manufacturing organization operates
  • Results-driven with demonstrated initiative and trust, firmness and resilience
  • Some project management experience

Assets:

  • Experience with large enterprise IT departments and processes
  • Experience in the security industry
  • CCNA or CompTIA certification

March Networks is an equal opportunity employer and supports a diverse workforce.

Accommodations are available upon request for candidates taking part in all aspects of the selection process. Applicants can make their accommodation needs known to us in their application.

Please note March Networks uses AI as part of the recruitment process.

Hiring salary range for this position is between $100,000 – $103,000. This is an existing vacancy with one opening.

Top Skills

Cctv
Erp Systems
Lan
Video Surveillance
Wan
Wired Communication
Wireless Communication
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The Company
HQ: Ottawa, Ontario
452 Employees

What We Do

March Networks works with some of the world’s largest banks and retailers, delivering secure, cloud-based intelligent video solutions, enhancing security, operational efficiency, and profitability through real-time business insights.

Through advanced integrations like point-of-sale (POS) systems and ATMs, we go beyond traditional video surveillance, empowering businesses of all sizes to utilize video and AI analytics to drive growth and enhance the customer experience – providing cross-functional insights.

With decades of experience and global reach, we are a trusted partner to our diverse range of customers.

Together with our network of certified partners, we serve more than 1,000 financial institutions, over 300 retailers, and more than 800 commercial and industrial customers in over 70 countries around the world.

Visit us at: www.marchnetworks.com

Connect with us on:

Instagram: @marchnetworks
X: @marchnetworks
Facebook: facebook.com/marchnetworks
YouTube: youtube.com/marchnetworks

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