Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
About ASTORE (Accor Procurement Department)
Astore is collaborating with 3,500 suppliers offering products and services necessary to ensure the proper functioning of all hospitality businesses. With a team of 200 experts serving 7,000 customers in 20 countries, Astore negotiates some of the best prices and conditions on the market. Astore is a fast-growing and innovative department operating in an increasingly competitive environment.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
As a Sales Enabler Manager, you facilitate seamless customer integration, enhance operational efficiency, and support the rapid growth of our procurement services by managing key tasks and improving customer onboarding processes.
Main accountabilities:
Customer Integration:
- Oversee the seamless onboarding process for new hotel clients, ensuring timely and efficient integration.
- Develop and implement strategies to streamline customer onboarding and improve the overall client experience.
- Coordinate with internal teams to gather and provide necessary information for new customer setups.
Operational Efficiency:
- Conduct regular price benchmarks and market analysis to ensure competitive pricing and inform strategic decisions.
- Manage and optimize workflows to enhance the efficiency of category managers and other team members.
- Improve and update online content to enhance usability and accuracy for both internal and external stakeholders.
Data Management and Reporting:
- Maintain accurate records and documentation to support purchasing activities and customer integration processes.
- Prepare and present reports on key performance metrics, customer integration progress, and operational improvements.
Collaboration and Communication:
- Work closely with VPs of Category Management and category managers to align on priorities and address operational challenges.
- Liaise with business development teams to coordinate customer integration
- Communicate effectively with hotel clients and suppliers to address queries, gather data, and facilitate smooth interactions.
Continuous Improvement:
- Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.
- Develop and refine tools and methodologies to support customer integration and operational excellence.
Qualifications
QUALIFICATION/SKILLS:
- 2-3 years of experience
- Business School / Master degree
- Full working proficiency in English and French
- Analytical Thinking: Conduct detailed market analysis and benchmarking.
- Organizational Skills: Manage multiple tasks and prioritize effectively.
- Communication: Strong interaction with internal and external stakeholders.
- Problem-Solving: Identify issues and implement efficient solutions.
- Collaboration: Work effectively within teams and across departments.
Additional Information
What's in there for you?
- Unique opportunity to develop your career with worldwide Augmented Hospitality leaders.
- Package of benefits and perks of working for Accor, including discounts for hotels worldwide, and much more!
- Work in a multi-national team.
- Hybrid way of working
- Corporate Social Responsibility activities.
If you see yourself in this role, join us and let your talents shine. Apply now and let's shape the future of hospitality together.
Our values: #BeAllyouArewithallyourheart
At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, resolutely turned towards others and the world around us.
- Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, and all the stories that make us up. We encourage the diversity of our personalities.
- We take care of the world around us: our teams, our clients, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.
- We like to reveal you. All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their desires and ambitions is our priority.
- Together, we imagine your future. Our group is large, the field of possibilities is immense and the experiences are infinite. We encourage every project to evolve in our multi-brand network, in France, in Southern Europe and internationally.
- We dare to question the status quo. We take innovation to heart and challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.
- Hospitality is a team effort and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say. Live in ACCOR with yourself. With your talent, your passions, your teams, your desires Be All you Are with all your heart.
What We Do
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
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