Sales Enablement

Posted 2 Days Ago
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New York, NY, USA
Hybrid
Mid level
Software
Opus helps growing brands consistently deliver the service customers expect. Standards, training, and checks together.
The Role
The Sales Enablement Manager will develop onboarding programs, scalable systems, and integrate AI to enhance sales productivity and revenue outcomes while partnering with sales leadership and other departments.
Summary Generated by Built In
About Opus

At Opus Training, we help businesses with large frontline teams learn faster, perform better, and execute consistently at scale. We work with multi-location operators across restaurants, fitness, wellness, consumer services, and other operationally complex industries.

We are building a modern go-to-market organization that blends people, process, data, and AI to create a high-performance sales engine. This is not a traditional enablement role focused only on onboarding decks and training content. We are looking for someone who can help architect how AI improves rep productivity, coaching, pipeline generation, onboarding, and execution across the sales organization.

Role Overview

We are looking for a Sales Enablement Manager to build and scale the enablement function across the sales organization.

This person will partner closely with sales leadership to create repeatable systems that improve ramp time, increase rep effectiveness, strengthen enterprise selling capabilities, and drive more predictable pipeline and revenue outcomes. The ideal candidate understands modern SaaS sales organizations, has experience building enablement programs from the ground up, and is excited about integrating AI into daily GTM workflows.

This role is highly execution-focused. We want operators, not just trainers.

What You’ll Do

Build the Enablement Foundation

  • Build and manage onboarding programs for SDRs, Account Executives, and enterprise sellers

  • Create scalable enablement systems for discovery, demos, objection handling, negotiation, and enterprise sales execution

  • Develop sales certifications, onboarding tracks, and ongoing training programs

  • Create enablement content including battlecards, talk tracks, onboarding materials, demo frameworks, and manager coaching guides

  • Help establish consistent sales processes and best practices across the organization

Drive Rep Performance Day to Day

  • Coach reps and managers on discovery, deal progression, pipeline management, and enterprise selling

  • Analyze sales performance data to identify gaps in conversion, messaging, execution, and ramp time

  • Support call coaching and skill development through call reviews and feedback sessions

  • Help improve rep ramp time, productivity, and quota attainment

  • Reinforce a high-performance sales culture focused on accountability, consistency, and continuous improvement

Integrate AI into the GTM Motion

  • Use AI tools to improve rep productivity, coaching, prospect research, and training delivery

  • Build AI-assisted playbooks, prompt libraries, call coaching workflows, and competitive intelligence systems

  • Partner with sales leadership to identify opportunities for AI-driven workflow improvements

  • Help operationalize AI across onboarding, outbound strategy, coaching, and sales execution

Partner Across the Organization

  • Work with marketing to close the loop between field feedback and messaging, ensuring talk tracks, positioning, and content reflect what actually resonates with buyers

  • Partner with CS and implementation to strengthen handoff quality, surface onboarding gaps that start in the sales process, and support expansion plays

  • Collaborate with product on competitive positioning, release enablement, and helping reps articulate new capabilities to prospects

  • Align with sales leadership on methodology, segmentation shifts, and any organizational changes that require rep readiness work

  • Serve as the connective tissue between functions so that what the company is building, saying, and selling stays in sync

What We’re Looking For
  • 4+ years of experience in Sales Enablement, Revenue Enablement, or Sales Training

  • Experience working in SaaS or high-growth technology companies

  • Strong understanding of outbound sales, enterprise sales, and modern GTM strategy

  • Experience using AI tools within a sales organization

  • Familiarity with platforms like Gong, HubSpot, Salesforce, Outreach, Apollo, ChatGPT, and modern sales engagement tools

  • Strong communication and facilitation skills

  • Ability to build systems and execute quickly in a fast-moving environment

  • Experience partnering directly with sales leadership teams

  • Builder mentality with a strong bias toward action

Bonus Points

  • Experience supporting enterprise sales teams

  • Background in frontline industries such as restaurants, fitness, hospitality, or consumer services

  • Experience scaling enablement in a startup or growth-stage company

Why Join Opus Training

You'll have the opportunity to make a significant impact on a growing business that's transforming how the service industry develop their most valuable asset – their people. Your work will directly influence how effectively we communicate our value to the market and how successfully we grow our customer base.

Location

  • NYC - hybrid in office

Perks

  • 4 weeks paid time off

  • 14 weeks paid parental

  • Full Medical, Dental, and Vision

  • FSA and Commuter benefits

  • Yearly wellness stipend

  • Mobile phone stipend

*Background Check Requirement: As part of our commitment to SOC 2 compliance, all final candidates will be required to successfully complete a background check prior to employment

Skills Required

  • 4+ years of experience in Sales Enablement
  • Experience in SaaS or high-growth technology companies
  • Strong understanding of outbound sales and enterprise sales
  • Experience using AI tools in sales
  • Familiarity with platforms like Gong, HubSpot, Salesforce, Outreach, Apollo, ChatGPT
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The Company
HQ: New York, New York
45 Employees
Year Founded: 2020

What We Do

The only training platform designed for your frontline workforce. Unlock employee performance. Keep your people. Get insights in the moment. Great for... + Onboarding, re-boarding, and cross-boarding + State-compliant sexual harassment prevention + Food safety + Workplace Safety + De-escalation and customer recovery + SOPs and procedure changes

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