Sales Enablement

Posted 14 Hours Ago
Be an Early Applicant
Country States, Pájaros Barrio, Bayamón, PRI
In-Office
Senior level
Database • Analytics
The Role
Own sales enablement and renewal/expansion lifecycle programs for a B2B SaaS organization. Build seller playbooks, onboarding, certifications, coaching frameworks, renewal processes, automation, and performance metrics. Partner cross-functionally with Sales, Customer Success, RevOps, Product, Marketing, and field teams to improve seller productivity, pipeline generation, deal execution, retention, and expansion.
Summary Generated by Built In

Sales Enablement


About Arango:

Arango delivers a unified, natively multimodel contextual data platform that powers AI agents, assistants, and applications with the unified, current, and trusted business context needed to reason, decide, and act at scale.

 

The Arango Contextual Data Platform connects fragmented enterprise data with LLMs, copilots, and AI agents through a simplified architecture delivered out of the box. By combining graph, vector, document, key-value, and search capabilities in a single platform, Arango eliminates the complex stacks many organizations build to operationalize enterprise AI.

 

Trusted by organizations including NVIDIA, HPE, the London Stock Exchange, PSI CRO, the U.S. Air Force, NIH, Siemens, Transient.AI, Matpriskollen, and Articul8, Arango helps enterprises move from AI pilots to reliable production systems faster while lowering infrastructure complexity and total cost of ownership. Arango is a proud member of the NVIDIA Inception Program and the AWS ISV Accelerate Program. Learn more at arango.ai, LinkedIn, and G2.

 

Location:

Remote

About the Role

As the Revenue Enablement & Lifecycle Lead at Arango, you will build the operating system that makes our go-to-market organization more productive and repeatable as we scale.

This role will own two critical areas: seller enablement and the renewal/expansion lifecycle. You will build the playbooks, onboarding, certifications, coaching frameworks, processes, and automation that help our teams generate pipeline, close business, retain customers, and identify expansion opportunities.

You will work closely with Sales Leadership, RevOps, Customer Success, Product, Marketing, and the field to turn best practices into repeatable execution.

Key Responsibilities
  • Own and continuously improve sales playbooks for our Commercial, Enterprise, and Federal teams
  • Build and manage a structured 30/60/90-day onboarding and ramp program for new sellers
  • Partner with Product and Sales Engineering to develop product, solution, and sales certifications
  • Establish repeatable best practices across discovery, qualification, demos, architecture, POVs, business cases, pricing, negotiation, and close
  • Build a culture of ongoing seller education through recurring training, deal reviews, and field enablement
  • Establish a manager coaching framework that helps frontline leaders consistently inspect, coach, and improve seller performance
  • Measure enablement effectiveness through ramp time, pipeline creation, conversion, productivity, and adoption
Renewal & Expansion Lifecycle
  • Build and operationalize a consistent 180/120/90-day renewal process
  • Establish the renewal calendar, workflows, ownership, and accountability required to proactively manage the install base
  • Partner with RevOps and Customer Success to automate and surface usage, health, engagement, risk, and renewal signals
  • Develop repeatable renewal and expansion playbooks based on customer behavior and account signals
  • Create processes for identifying expansion triggers and routing opportunities to the appropriate seller
  • Establish best practices for renewal forecasting, risk identification, customer engagement, and escalation
  • Continuously identify opportunities to automate manual lifecycle processes and improve visibility across the customer base
  • Define and track the KPIs required to measure renewal execution, retention, expansion, and seller productivity
Skills and Experience
  • 5+ years of experience in sales enablement, revenue enablement, revenue operations, customer lifecycle operations, or related GTM functions
  • Experience building scalable sales processes and enablement programs within a B2B SaaS organization
  • Demonstrated experience improving seller productivity, pipeline generation, deal execution, renewals, or expansion
  • Strong understanding of modern sales methodologies such as MEDDPICC
  • Experience designing workflows, processes, and automation across CRM and GTM systems
  • Ability to translate successful field behavior into repeatable playbooks and operating processes
  • Strong cross-functional leadership skills with the ability to work across Sales, Customer Success, RevOps, Product, and Marketing
  • Strong communication, facilitation, and program-management skills
  • Experience driving adoption and behavioral change across a growing sales organization
 What Makes Arango Special?

At Arango, we believe that AI is only as powerful as the data foundation. Our mission is to help organizations build AI systems that can reason, decide and act based on unified, current, and trusted business context at scale. We are helping define a new category of infrastructure: the contextual data layer for AI.

Working at Arango means:

  • Contributing to cutting-edge AI and data infrastructure
  • Collaborating with experienced engineers, marketers, and product leaders
  • Helping shape how enterprises build AI-powered applications

If you're excited about the intersection of AI, data, and social media, we’d love to hear from you.

Skills Required

  • 5+ years of experience in sales enablement, revenue enablement, revenue operations, customer lifecycle operations, or related go-to-market functions
  • Experience building scalable sales processes and enablement programs within a B2B SaaS organization
  • Experience improving seller productivity, pipeline generation, deal execution, renewals, or expansion
  • Strong understanding of modern sales methodologies such as MEDDPICC
  • Experience designing workflows, processes, and automation across CRM and go-to-market systems
  • Ability to translate successful field behavior into repeatable playbooks and operating processes
  • Strong cross-functional leadership skills across Sales, Customer Success, RevOps, Product, and Marketing
  • Strong communication, facilitation, and program-management skills
  • Experience driving adoption and behavioral change across a growing sales organization
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The Company
HQ: San Francisco, CA
110 Employees
Year Founded: 2014

What We Do

ArangoDB is the most scalable open-source graph database, with more than 12,000 stargazers on GitHub. Building on the concept of ‘graph and beyond’, ArangoDB combines the analytical power of graphs with JSON documents, a key-value store, and a full-text search engine, enabling developers to access and combine all of these data models with a single, elegant, declarative query language. It serves as the scalable backbone for graph analytics and complex data architectures across many industries. Founded in 2015, ArangoDB Inc. is a privately-held company backed by Bow Capital, Iris Capital, New Forge, and Target Partners. It is headquartered in San Francisco and Cologne, Germany, with offices and employees around the world. Learn more at www.arangodb.com.

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