The Role
As a Sales Enablement Specialist, you facilitate smooth interactions between Account Executives and support teams, focusing on customer journey, churn prevention, and sales data analysis.
Summary Generated by Built In
T3 Sales Enablement SpecialistJob Title: Sales Enablement SpecialistNavigating Customer Excellence and Churn PreventionJob Summary:As a Sales Enablement Specialist, you are the linchpin of smooth interactions between our Account Executives and support teams. With our culture as your compass, you'll traverse the customer journey, serving as an indispensable partner who ensures every detail is meticulously attended to—from initial engagement to post-sale satisfaction and proactive churn prevention.Salary: $60K + Commission**The ideal candidate should have: -Proficiency in Cold Prospecting-Account Management-High Integrity Telematics/IOT/SaaS Sales
Key Responsibilities:
Key Responsibilities:
- Collaborate closely with Support teams to elevate the customer experience by addressing gaps, concerns, or inquiries during presale, implementation, and post-sale phases.
- Provide timely assistance to Account Executives, bridging the gap between sales and support to enhance the customer journey.
- Play a vital role in onboarding new customers, ensuring their needs are met and facilitating effective engagement with support teams.
- Analyze sales data across different lifecycle stages, identifying areas for improvement and collaborating with support teams to provide targeted solutions.
- Continuously refine the sales enablement process, working closely with support teams to optimize responsiveness and effectiveness.
- Proactively identify signals of potential churn and work with support teams to implement strategies to prevent churn and enhance customer retention.
- Stay informed about industry trends, market dynamics, and product advancements, providing insights to support seamless customer interactions and prevent churn.
- Foster a culture of collaboration between Account Executives and support teams, prioritizing customer-centricity and churn prevention in all interactions.
- Provide ongoing support to Account Executives and customers, addressing challenges and facilitating opportunities throughout the customer journey.
- Coordinate & Collaborate with Product Teams: Be the loudest voice for your customer base.
- Drive adoption of T3 Technology throughout the customer’s organization.
Skills Required
- Proficiency in Cold Prospecting
- Account Management
- High Integrity Telematics/IOT/SaaS Sales
EquipmentShare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EquipmentShare and has not been reviewed or approved by EquipmentShare.
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Healthcare Strength — Health coverage includes medical, dental, and vision and is consistently emphasized as solid. Feedback suggests the health insurance is a notable strength of the overall package.
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Retirement Support — A 401(k) with company match is repeatedly included across roles. This foundation contributes to a benefits package perceived as broadly supportive.
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Fair & Transparent Compensation — Pay is often described as decent, competitive, or fair for the job, especially when combined with benefits. Feedback suggests compensation can make the work worthwhile in several roles.
EquipmentShare Insights
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The Company
What We Do
EquipmentShare is a nationwide equipment and digital solutions company serving the construction industry. We’re on a mission to give contractors and construction companies build with control thanks to our T3 technology platform and equipment rental, retail and service solutions. We’re more than an equipment rental company. We share cloud-connected technology and equipment solutions that simplify construction work.
