Sales Enablement Specialist

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 170+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

Are you ready to be at the forefront of revolutionizing how sales people learn? Reporting to the Dir. of Platform Education and working closely with learning experience designers, sales teams, leaders, and product marketing management, you’ll play a critical role in onboarding and enabling our sales teams so that they have what they need to achieve results, faster. 

This role is responsible for supporting the ongoing growth of our sales team by coordinating sales enablement efforts. This includes onboarding new hires, delivering training and coaching, enhancing tool effectiveness, identifying gaps in processes and skills, and implementing programs to address these areas.

This role gives you the flexibility to adopt a hybrid work approach, maintaining a true work/life balance. This includes working from our brand-new office based in East Austin, Texas.

What You’ll Do

• Craft Impactful Sales Onboarding: This role is all about creating experiences that ignite excitement and curiosity, making learning both fun and effective! Partnering with our learning design, product marketing, and sales teams, you’ll craft onboarding programs that help new sales members ramp up faster and hit the ground running.
• Uncover and Address Ongoing Sales Enablement Needs: Be the detective of knowledge gaps! Through assessments and analysis, uncover where our sales teams need a helping hand, then swoop in to design, develop, deliver, and measure the impact of tailor-made enablement programs.
• Measure Impact: Using checkpoints and scorecarding, you’ll measure and communicate the impact of sales enablement initiatives.
• Culture Catalyst: This is your chance to be a culture shaper! Bring your innovative spirit to the table and help foster a culture of learning, growth, and endless possibilities.
• Continuous Content Optimization: Ensure all sales enablement content stays relevant and impactful by regularly updating and refining training materials to reflect the latest product, market, and strategy changes.
• Alignment with Revenue Goals: Work closely with sales leadership and revenue operations to align enablement initiatives with quarterly and annual sales goals, ensuring a direct impact on revenue outcomes.
• Sales Tools & Technology Enablement: Act as a go-to expert for sales tools, including CRM systems, engagement platforms, and prospecting tools. Ensure the team has everything needed to work efficiently and is trained in best practices for each tool.
• Cross-Functional Collaboration: Collaborate with Product, Marketing, and Customer Success teams to bring relevant insights and product knowledge to the sales team, supporting them in creating an end-to-end customer journey experience.

About You

• 2 to 5+ years of experience in sales enablement with a strong understanding of what it means to drive revenue in a sales role, and the pain points that can be alleviated by effective sales enablement.
• Understanding of sales methodologies (i.e. challenger, solution selling, value selling, sandler selling etc) and sales qualification frameworks (i.e. BANT, MEDDIC,CHAMP, etc)
• Excellent verbal, written, presentation, facilitation and interpersonal communication skills
• Collaborate and form relationships to work effectively with a diverse group (sales leaders, managers, subject matter experts)
• Demonstrated ability to think strategically about long-term sales enablement needs and program scalability, especially as the organization grows.
• Knowledge of best practices in learning and performance metrics, with the ability to analyze data to improve program effectiveness continuously. Synthesize data from diverse sources (qualitative and quantitative) and be able to make logical and persuasive recommendations.

Nice to Have:

• Direct sales experience in a B2B technology company
• Basic video editing skills
• Experience with online course design and development
• Experience with change management frameworks to help sales teams adopt new practices and behaviors effectively.
• Familiarity with instructional design principles and adult learning theories to enhance the impact of enablement programs.
• Knowledge of best practices in virtual selling environments and experience training teams for remote selling success.
• Familiarity with CMS platforms like Highspot, Seismic, or Showpad for managing and distributing sales content efficiently.

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate) 
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a fun and switched-on team that likes to raise the bar
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.

1. Interview with our Director of Platform Education
   You will get to meet with our Director of Platform Education to learn more about the role & ROLLER whilst also talking through your experience in more detail
   
2. Candidate Activity and Presentation
   You’ll get the opportunity to showcase your approach to sales enablement.

1. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
   
2. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you’ll receive an offer to join!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment