Sales Enablement Specialist

Posted Yesterday
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Singapore, SGP
In-Office
Mid level
Fintech • Payments
The Role
Manage onboarding for Thai travel agencies and TMCs, partnering with sales, implementation, customer success, operations, risk, and technical teams. Prepare commercial collateral, coordinate Thai-language communications, resolve onboarding blockers, optimize processes, create playbooks and enablement tools, and deliver product training and demonstrations. The role requires bilingual English and Thai proficiency, travel industry knowledge, and hands-on cross-functional execution in a FinTech, payments, SaaS, or travel technology environment.
Summary Generated by Built In
Sales Enablement Specialist (Thai-Speaking) – Singapore

Join WEX in reshaping airline and corporate travel payments across Southeast Asia. Headquartered regionally out of Singapore, we are expanding our commercial footprint following an exclusive channel partnership with Thai Airways for card acceptance.


About the Role


We are seeking an energetic, commercially driven, and bilingual Sales Enablement Specialist based in Singapore to accelerate commercial momentum and streamline client activation within the Thai travel ecosystem.


Following our exclusive channel partnership with Thai Airways for card acceptance, market demand is high and top travel agencies are actively onboarding. In this role, you will partner directly with our Strategic Sales Manager, acting as the critical operational anchor bridging Thai travel agencies/Travel Management Companies (TMCs) and our global Implementation and Customer Success teams. Your native language fluency and hands-on execution will eliminate cross-border friction, directly compressing onboarding lifecycles from multi-month processes down to under 30 days.


Key Responsibilities
  • Accelerate Client Onboarding: Spearhead and manage the operational onboarding workflow for Thai travel agencies and TMCs, cutting lead times from contract signing to first live transaction to under 30 days.
  • Commercial Enablement & Bridge: Partner closely with the Strategic Sales Manager to prepare collateral, handle day-to-day partner communications in Thai, and proactively remove technical or administrative bottlenecks.
  • Cross-Functional Orchestration: Serve as the primary liaison translating localized business needs and requirements into actionable tasks for global Customer Success, Operations, Risk, and Technical Implementation teams.
  • Process Optimization: Continuously identify points of friction in the client journey, establishing standardized onboarding playbooks, FAQs, and self-service enablement tools tailored to the Thai market.
  • Partner Education & Support: Conduct remote walkthroughs, training sessions, and product demonstrations in Thai for agency operational staff, ensuring seamless platform adoption.

What We Are Looking For
  • Bilingual Proficiency: Professional working proficiency in English and native or bilingual proficiency in Thai (verbal and written) is required to manage daily communications and technical discussions with partners in Thailand.
  • Relevant Experience: 2 to 5 years of proven experience in Sales Enablement, Sales Operations, Client Onboarding, Account Management, or Commercial Operations—ideally within FinTech, Payments, SaaS, or Travel Technology / TMCs.
  • Industry Knowledge: Familiarity with travel ecosystem dynamics, airline ticketing workflows, GDS environments, or card acceptance is an advantage.
  • Execution & Problem-Solving: A hands-on, proactive self-starter with a track record of driving cross-functional projects forward in fast-paced commercial environments.
  • Location: Based in Singapore or possessing valid authorization to work in Singapore.
Why Join Us?
  • High-Impact Growth Phase: Be at the forefront of a high-growth FinTech expansion with an exclusive airline partnership driving significant market adoption.
  • Regional Exposure: Work out of our Singapore regional hub with significant direct commercial exposure across Southeast Asia.
  • Flexible Engagement: Open to flexible contract or permanent full-time arrangements.
  • Collaborative Culture: Supportive, energetic, and transparent team environment with hybrid working flexibility.

Skills Required

  • Professional working proficiency in English
  • Native or bilingual proficiency in Thai, verbal and written
  • 2 to 5 years of experience in Sales Enablement, Sales Operations, Client Onboarding, Account Management, or Commercial Operations
  • Experience in FinTech, payments, SaaS, travel technology, or travel management companies
  • Familiarity with travel ecosystem dynamics, airline ticketing workflows, GDS environments, or card acceptance
  • Hands-on, proactive problem-solving and cross-functional project execution experience
  • Based in Singapore or valid authorization to work in Singapore

WEX Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WEX Inc. and has not been reviewed or approved by WEX Inc..

  • Leave & Time Off Breadth — Leave offerings are portrayed as a standout, with generous PTO and additional paid time for volunteering. Time-off flexibility is also positioned as a meaningful part of the overall rewards experience.
  • Retirement Support — Retirement benefits are presented as strong, including a 401(k) match that is described as competitive. This element appears to materially strengthen the total rewards package even when cash compensation feels less compelling.
  • Strong & Reliable Incentives — Variable compensation is sometimes framed positively through bonuses and uncapped earning potential in sales-oriented roles. Stock options are also cited as an additional reward component that can improve perceived total compensation.

WEX Inc. Insights

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The Company
HQ: Portland, ME
4,900 Employees
Year Founded: 1983

What We Do

We simplify complex payment systems for fleets, corporate payments, and healthcare—unlocking insights, opportunities, and efficiencies to give you greater control of your business. Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through approximately 4,900 associates around the world. WEX fleet cards offer approximately 14 million vehicles exceptional payment security and control; our travel and corporate solutions business processes over $35 billion of purchase volume annually; and the WEX Health financial technology platform helps 343,000 employers and more than 28 million consumers better manage healthcare expenses.

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