Sales Enablement Specialist- Remote, USA

: $88,000 - $124,000 per year. You are eligible to a Short-Term Incentive Plan with the target at 7.5% of your annual earnings, terms and conditions apply.

The Sales Enablement Specialist is a multifaceted role that involves utilizing Salesforce.com expertise in both the Sales platform and the Service cloud platform to collaborate with Marketing to generate and manage leads, implementing sales enablement strategies, serving as the Salesforce Administrator, and providing training and support to the sales team and Client Solutions. This role plays a crucial part in aligning sales, service, and marketing efforts, optimizing Salesforce usage, enhancing sales skills through comprehensive training programs, and supporting clients with Service Cloud training and dashboard management.

• Collaborate with Marketing to generate and manage leads from inception to close, ensuring alignment between sales and marketing efforts.
• Develop and implement sales enablement strategies and initiatives with Marketing to support the sales team in achieving targets.
• Serve as a Salesforce Administrator, managing and maintaining the Salesforce platform, including user management, data integrity, and customization.
• Integrate lead generation activities into Salesforce, track and analyze lead data, and optimize lead management processes.
• Create and maintain Salesforce reports, dashboards, and workflows for insightful analytics and streamlined sales processes.
• Collaborate with cross-functional teams to identify and implement Salesforce enhancements for improved sales efficiency.
• Provide training and support to the sales team on Salesforce usage, best practices, and new features/functionality.
• Collaborate with the commercial learning and development team to contribute to the development of training programs aligned with sales enablement strategies.
• Conduct training programs for Salesforce CRM and Service Cloud, integrating marketing strategies, product knowledge, selling techniques, and overall sales skills, specifically tailored to support client engagement and satisfaction.
• Conduct assessments and evaluations to measure training program effectiveness and provide recommendations for improvement.
• Support Client Solutions by providing Service Cloud training and assisting with KPI dashboard management.
• Stay up to date with industry trends, sales methodologies, and Salesforce updates for continuous improvement and innovation in sales enablement.
• Other duties as assigned

• Bachelor's degree in business, Marketing, or a related field (or equivalent experience).
• Proven experience as a Salesforce Administrator, with Salesforce Administrator Certification.
• Strong knowledge of sales processes, sales enablement best practices, and CRM systems.
• Excellent communication and presentation skills, with the ability to effectively train and coach team members.
• Experience developing and delivering training programs, preferably in a sales or business environment.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Proficiency in Microsoft Office Suite and other sales enablement tools/software.
• The ability to persevere and stay motivated despite encountering mediocrity or less-than-desired results.

• Salesforce.com administration certification with Certified Service Cloud Consultant Certification required
• Process documentation software such as Visio
• Strong written, verbal, and visual communication skills.
• 4+ years of experience in Salesforce/Service Cloud administration
• Proven track record of training Salesforce /Service Cloud skills and creating training programs to increase adoption and efficiencies.
• Problem solving and critical thinking skills.

• Salesforce Business Analyst certification is a huge plus

Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster.

At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community.

At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. Our outstanding benefits program includes medical, dental, vision, 401k with a 4% employer match, FSA, paid sick leave and generous paid time off (PTO) program. You can learn more about the benefits here. Ambry Genetics is an Equal Opportunity Employer (EOE) and we maintain a drug-free work environment.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race (and traits historically associated with race, including, but not limited to hair texture and protective hairstyles such as braids, locks, and twists), color, creed, religion, sex, sexual orientation, gender identity, gender expression (including transgender status), national origin, ancestry, age, marital status or protected veteran status and will not be discriminated against on the basis of disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you have a disability or special need that requires accommodation, please contact us at [email protected]

Ambry does not accept unsolicited resumes from individual recruiters, third party recruiting agencies, outside recruiters or firms without an executed contract in place. We are not responsible for any fees related to resumes that are unsolicited or are received by Ambry. Such resumes will be deemed the sole property of Ambry and will be processed accordingly.

To review Ambry's Privacy Notice, Click here: https://www.ambrygen.com/legal/privacy-policy

To review the California privacy notice, click here:California Privacy Notice | Ambry Genetics

To review the UKG privacy notice, click here: California Privacy Notice | UKG

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