The Sales Enablement Representative at PayJoy drives the design, maintenance, and optimization of the sales enablement ecosystem in South Africa. They ensure sales teams, promoters, and clerks have the tools, knowledge, and systems to boost merchant performance, customer acquisition, and compliance. The role manages training infrastructure, reporting, promoter lifecycle, and merchant education programs.
Responsibilities
- Track and analyze sales data to provide actionable insights for leadership.
- Oversee promoter onboarding, updates, compliance, and engagement tracking.
- Maintain PayJoy Connect accuracy, training modules, and compliance standards.
- Design and update training materials aligned with policies and product changes.
- Evaluate training outcomes to identify gaps and recommend improvements.
- Manage clerk registration, training, and portal engagement for merchant partners.
- Streamline clerk onboarding workflows and ensure data integrity across regions.
- Thrive in a fast‑paced environment by adjusting quickly to evolving priorities and challenges.
Requirements
- Expertise in training design, delivery, and performance reporting.
- Proficiency in system administration (Google Sites, PayJoy Connect platforms).
- Advanced use of Google Sheets for reporting and analysis.
- Basic SQL knowledge for data queries and reporting integrity.
- Excellent analytical and problem-solving skills.
- Ability to manage cross-functional processes and stakeholders.
- Strong communication and reporting skills.
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- Pension Fund
- Company-funded employee life and disability insurance
- 20 days vacation, unlimited sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Phone Finance, headphone benefit, home office equipment allowance and wellness perks
- Catered Lunch
Skills Required
- Expertise in training design, delivery, and performance reporting
- Proficiency in system administration (Google Sites, PayJoy Connect platforms)
- Advanced use of Google Sheets for reporting and analysis
- Basic SQL knowledge for data queries and reporting integrity
- Excellent analytical and problem-solving skills
- Ability to manage cross-functional processes and stakeholders
- Strong communication and reporting skills
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
