Sales Enablement Program Manager

We’re building an enablement function that helps our sellers ramp faster, stay sharp and execute consistently as we grow. As our Sales Enablement Program Manager, you’ll own and scale the programs that power seller success, starting with new hire onboarding and the operating rhythm that keeps enablement running smoothly.

This role is equal parts program owner, facilitator and operator. You’ll partner closely with sales leaders, subject matter experts, Sales Ops, Product, Marketing and our Instructional Designer to deliver learning that translates into real performance improvements.

Our enablement programs focus on four core areas:

• Industry awareness
• Product knowledge
• Client-facing skills
• Sales and service operations

Responsibilities

• Own and continuously improve new hire onboarding so new sellers ramp quickly and confidently, including clear 30/60/90-day expectations and manager support tools.
• Run our everboarding cadence by refreshing and delivering enablement sessions throughout the year and coordinating recurring AMA-style Office Hours with SMEs.
• Partner with our Instructional Designer to scale microlearning by embedding short, practical learning into onboarding and ongoing learning journeys.
• Manage the enablement program calendar and logistics for initiatives like NMITalk, onboarding and ongoing training, including scheduling, coordination, publishing and follow-up.
• Support go-to-market readiness by coordinating enablement for product launches, major updates and process changes, aligning content, communications and training assets across teams.
• Drive tool adoption and manager coaching support by helping sales managers use enablement tools and dashboards for reinforcement, coaching and consistency.
• Partner with the Instructional Designer to ensure the right enablement content is created and available so sellers can quickly access the guidance, talk tracks and resources they need.
• Measure and report on program effectiveness by tracking completion, engagement and adoption, then providing dashboards and insights to sales leadership.
• Continuously improve programs using feedback and data and reinforce change management as new tools, processes and priorities roll out.
  

This is not intended to be an exhaustive list of duties or responsibilities. At times, other duties may be assigned as needed.

What You Bring

Minimum requirements

• 3+ years of experience in sales enablement, learning programs, program management, sales training or a related role.
• Proven ability to own programs end to end, from planning through execution, measurement and iteration.
• Strong facilitation skills and confidence presenting to sales teams in live and virtual settings.
• Highly organized, detail-oriented and able to manage multiple priorities without dropping the ball.
• Strong cross-functional collaboration skills, especially with Sales, Product, Marketing and RevOps or Sales Ops.
• Comfort using data to tell a clear story, identify gaps and recommend improvements.
• Experience with enablement platforms such as Seismic, Gong and LMS tools, or a strong willingness to learn quickly.
  

Preferred

• Experience supporting global, distributed teams across multiple time zones.
• Experience in B2B SaaS, payments or fintech.
• Experience building or improving onboarding programs, manager reinforcement tools or enablement reporting.

Work schedule and travel

• Attendance within the Cape Town office for US working hours is required for this role. 
• You’ll partner with teams across multiple time zones, so flexibility for occasional early or late meetings is important.
• Travel may be required periodically for key team moments or enablement events.

Benefits 

• Annual salary of between R500,000 - R600,000, depending on experience 
• Annual bonus scheme (dependant on company and individual performance)
• 15 days holiday + 12 public holidays  each year (+ 1 day after each year of service with up to a max. of 20 days)
• 45-hour work week
• Family friendly policies (Enhanced Maternity and Paternity Pay).
• A chance to develop with an allocated company training budget
• A strong commitment to employee wellbeing including mental health first aiders and weekly yoga sessions.
• Employee referral scheme with generous financial reward
• Bonusly colleague reward scheme
• Fun culture events (company volunteering days, seasonal parties)
• Medical Aid and Gap Cover 

What we do!

NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

We are an Equal Opportunities employer and will provide reasonable support throughout the recruitment process to applicants who have a disability. Please let us know in advance so that any support, aids or adaptations can be put in place to assist you.

Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/