Sales Training Manager

Position Overview

The Sales Enablement Manager will play a critical role in driving the effectiveness and efficiency of ESO's sales team.  This individual will be responsible for developing, implementing, and optimizing enablement strategies, resources and training programs to ensure our sales team is equipped with the tools, knowledge, and processes needed to succeed.  Collaborating closely with cross-functional teams, including Marketing, Product, Customer Success, and Revenue Operations, the Sales Enablement Manager will help align sales strategies with business goals and enhance overall sales productivity. 

How You'll Support Our Mission

Sales Enablement Manager will have responsibilities including executing on the strategy of learning programs, obtaining feedback after each session, and putting those results into action.  Working closely with experts across the organization from GTM teams to identify knowledge gaps and recommend solutions to remove blockers and increase revenue.

Reporting to the Director of Enablement you will be part of the Revenue Operations team. 

What You'll Be Doing - the day to day

Sales Enablement Strategy

• Committed to timeline and delivery.
• Collaborate across teams to design training content
• Identify gaps in sales performance and create action plans to address them. 

Training and Development

• Working with team in producing digital educational assets
• Design, deliver, and onboard new GTM roles
• Create and facilitate ongoing team and individual training sessions

Content Management

• Collaborate with Marketing & Product teams to ensure customer facing teams have access to up-to-date and impactful sales collateral

Performance Metrics & Analysis

• Track analyze and manage enablement reporting through KPIs

Collaboration & Feedback Loop

• Collect feedback, comments and insights to constantly improve programming.
• Work closely with Sales Leadership to align enablement initiatives with team goals and challenges
• Support cross-functional initiatives to drive revenue growth, customer success, and market penetration

Who You Are - the essentials

• 5+ years of enablement experience, preferably in B2B SaaS companies
• Sales Training and/or Professional Coaching certificate a plus
• Team player mentality 
• Curiosity to solve problems 
• You are naturally optimistic
• Strong understanding of the sales process and sales methodologies, (e.g. MEDDICC, Vista Value Selling, Challenger a plus)
• Proficiency in sales tools and technologies, such as Salesforce and Gong. 
• Organizational skills, including independent project management with agility
• Comfort working with Learning Management Systems (LMS) and integrated technologies.
• Professional Communication skills
• Business Operations acumen with focus and interest in process change.

About ESO

ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada, Northern Ireland, Czech Republic, Denmark and now Costa Rica. 

Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. 

All offers are contingent upon a successful background check.

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.