Sales Enablement Manager

Role: 

We are looking for a Sales Enablement Manager to support our North America Corporate go-to-market sales teams. This role will be responsible for creating a sales enablement and training program and curriculum for our Payer and Vendor sales teams and Account Management team.  

In this role, you will understand Bottomline’s Paymode business including payers and vendors and know what it takes to provide world-class sales training enabling sales to delight customers. You will partner with all levels across the sales, product, customer and human resource organizations to create a sales enablement curriculum inclusive of new hire onboarding, product training, value-based selling methodologies, and sales process and programs. 

You will play a key part in driving go-to-market success and performance management by bringing the sales strategy to life through enablement executing the sales strategy for the Premium and Card vendor sales teams. You will work closely with the broader revenue operations and sales enablement team, along with the vendor sales leaders to manage the annual sales plan and operations, and measure business impact. You will implement and manage sales KPIs and deliver analysis and business insights through the building of reports and dashboards related to sales and pipeline trends, capacity and productivity planning, pipeline and forecast trends, and performance management. You demonstrate value by contributing to the growth of Bottomline’s Paymode-X revenue and bookings.  

How You’ll Contribute: 

• Partner with sales leadership to design and deliver a new hire training program.  
• Work cross-functionally to gather and represent successful sales training requirements and drive a program to create and maintain an up-to-date curriculum.
• Establish a sales leadership coaching program and playbook enabling sales managers to be effective coaches and managers for their teams.  
• Lead the value-based messaging initiative with the Paymode sales, customer, and product teams and implement it across the organization.  
• Manage a small team responsible for administering the learning management system (LMS) and delivering new hire training.   
• Define KPIs and metrics of success and work with sales operations, human resources, and sales leadership on performance management initiatives aligned to the enablement curriculum.  
• Partner with sales operations to assess, design, and implement sales training solutions that improve the effectiveness of sales. 

If you have the attributes, skills, and experience listed below, we want to hear from you!

• Exceptional interpersonal communications capabilities, as you’ll be working cross-functionally across multiple organizational levels and varied constituents. 
• Proven ability to collaborate and influence the behavior of sales personnel and management.
• Proactive and entrepreneurial style and strong ability to work without direction.
• Structured, process-based approach to designing, implementing, and maintaining a program.  
• Experience with performance management and coaching others.   
• Understanding of adult learning theory and practices including various methods and approaches for delivery and timing of training curriculum.
• Ability to align and collaborate with cross-functional teams and achieve business goals.
• Demonstrated ability to effectively communicate, manage and influence people across all levels of the organization to deliver results.  
• Track record of success leading sales teams and/or training programs.   
• Ability to lead and partner indirectly in a cross-functional, matrixed, and remote team environment.   
• 7+ years of successful experience in a sales, sales enablement or training role, preferably within a global technology company. 
• Experience creating and delivering a new hie onboarding program. 

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