Sales Enablement Lead

Posted 18 Hours Ago
Be an Early Applicant
Draper, UT
Mid level
Software
The Role
Seeking a Sales Enablement Lead to partner with key stakeholders, develop initiatives tied to revenue impact, assess sales performance, and measure impact against KPIs. Requires 5-7+ years of enablement, learning design, sales, or consulting experience.
Summary Generated by Built In

About NexHealth

Our healthcare system is frustratingly analog. When you live in a world of one-tap car rides, meal delivery, and unlimited streaming, why do you have to call to schedule an appointment with a doctor and fill out forms on a clipboard? 

NexHealth’s mission is to accelerate innovation in healthcare. We’re doing this by building software applications and infrastructure that help healthcare practices deliver exceptional patient experiences and drive efficient growth. More than 10,000 practices use NexHealth and our ecosystem partners to power their online scheduling, digital forms, patient communications, payments, and more — all of which sync with dozens of health record systems via the Synchronizer.

Sales Enablement at NexHealth

The Sales Enablement Manager will be an individual contributor who will develop revenue-generating enablement programs that give our SMB & Enterprise SDR & AEs the competence and confidence they need to thrive in their careers. This role will strive to create data-driven programs that are innovative, relevant, and impactful and that drive success for NexHealth and our customers. This role is accountable for developing and consistently improving sales performance through data-driven insights, performance analysis, and enablement competency development.

In this role your focus will be to partner with stakeholders to build a model to deconstruct and measure individual sales performance, enable managers to coach and improve the performance of each individual, troubleshoot performance problems to deploy efficient and effective solutions to improve performance, and implement strategies to measure the effectiveness of enablement and the impact enablement initiatives have on sales performance.

What You’ll Do:

  • Become a subject matter expert on how selling is done at NexHealth 
  • Curate relationships with senior executives in sales, product, customer success, and elsewhere in the business to be able to translate varying expertise into digestible learning content for our sellers
  • Translate highly complex and technical topics into simple and easily understood explanations and training materials.
  • Identify learning gaps and patterns in our salesforce using tools at scale
  • Develop training (both live and eLearning) that addresses gaps and ties directly to revenue impact
  • Your efforts will directly impact new hire AE ramp time, new logos closed, productivity, and revenue generated
  • Partner with stakeholders to build and maintain Performance Competency Models that deconstruct performance expectations (outcomes to achieve and outputs to produce) for each GTM role the enablement team supports.
  • Socialize and drive alignment on each performance model to standardize and maintain performance expectations.
  • Enable an intervention checklist to ensure the most efficient and effective solutions are in place to enable all performance expectations.
  • Operationalize a performance audit process for enablement and sales managers to analyze performance problems and systematically troubleshoot to identify the most efficient and effective solutions to address performance discrepancies.
  • Influence the design and implementation of both non-instruction and instruction-based initiatives with evidence-based standards.
  • Standardize the approach to quantify performance improvement potential upon identifying and prioritizing performance problems or new initiatives.
  • Reinforce the methods to ensure training is deployed to solve a performance need and to assess training effectiveness.

What You’ll Bring:

  • 5+ years of enablement, learning design, sales, or consulting experience
  • A background in sales, technology, and/or learning design. All three are preferred but not required.
  • Track record of successful selling and/or successfully driving data-driven enablement programs that drive revenue growth and/or successful learning design aimed at revenue teams.
  • Experience developing eLearning content for a US-based sales audience 
  • Ability to work cross-functionally, in unfamiliar parts of the business, and quickly understand the experience of individuals/roles, identify what matters to them, and be able to gain buy-in and influence their actions.
  • Strong aptitude for clearly articulating messages and high adaptive listening
  • Experience with sales methodologies (i.e. Challenger, Command of the Message, MEDDPICC)
  • Experience with learning design principles and methodologies a plus
  • Experience with medical tech sales a plus
  • Bachelor's Degree preferred 

NexHealth Values

  • Solve the customer’s problems, not yours
    When making decisions, think from the perspective of the customer. It’s easy to make decisions that make our lives simpler, but not the customers.
  • Do the things others are not willing to do
    As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. 
  • Take ownership
    Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses.
  • Say what’s on your mind, with positive intent
    Be direct, proactive, transparent, and frequent in your communication. 
  • Default trust
    As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster.
  • Think in first principles
    We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions.

Here’s a glimpse into our interview process:

  • You’ll talk with a NexHeath Recruiter 
  • You’ll talk with the Hiring Manager on a video call 
  • You’ll talk with Team Members on a video call
  • You’ll do a Panel Presentation or Working Session with a small panel 

Benefits

  • Competitive salary plus equity
  • Commuter benefits
  • 401K
  • Full Medical, Dental and Vision
  • Unlimited PTO

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected]

The Company
HQ: San Francisco, CA
250 Employees
On-site Workplace
Year Founded: 2017

What We Do

We connect patients, doctors, and developers to accelerate healthcare innovation. Our customers range from independent doctors offices like Grand Street Dental to public tech companies like SmileDirectClub. We help doctors modernize their businesses, help developers innovate faster, and help patients receive a modern healthcare experience.

We’re pursuing a society-changing goal and the market opportunity is open for the taking. We’ve 5X’d in the last year, and as an early stage employee you will have the chance to make a foundational impact on our company’s continued growth.

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