The Role
Drive sales enablement and operational excellence by producing forecasts and reports, coordinating product launches and design changes, resolving customer and warranty issues, developing dashboards and presentations, improving CRM and pipeline management, and partnering cross-functionally to improve sales performance and customer experience.
Summary Generated by Built In
Sales Enablement LeadWhat You Will Do
As a Sales Enablement Lead, you will play a critical role in supporting the commercial organisation by driving operational excellence, improving sales effectiveness, and enabling business growth. You will work closely with sales teams, marketing, product management, and customer support functions to ensure the successful execution of commercial initiatives. The role is responsible for providing accurate sales forecasting and reporting, coordinating product launches and design changes, resolving customer issues, supporting warranty processes, and strengthening customer relationships. Through data-driven insights and process improvements, you will help optimise sales performance and enhance the overall customer experience.
What We Offer- Competitive salary and annual bonus opportunity
- Comprehensive benefits package
- Career development and progression opportunities within a global organisation
- Training and professional development support
- Collaborative and inclusive working environment
- Employee assistance and wellbeing programmes
- Pension scheme
- Lead sales enablement activities that support the achievement of commercial growth objectives.
- Produce and analyse sales forecasts, reports, and performance metrics to inform business decisions.
- Coordinate and support new product launches, ensuring alignment across key stakeholders.
- Manage communication and execution of product design changes impacting customers and sales teams.
- Act as a point of contact for customer issues, driving timely resolution and ensuring customer satisfaction.
- Support warranty-related activities and collaborate with internal teams to resolve technical and commercial concerns.
- Develop presentations, dashboards, and business reviews for leadership and customer meetings.
- Enhance customer relationship management processes and promote effective pipeline management.
- Identify opportunities for process improvement and implement best practices across commercial operations.
- Partner with cross-functional teams to ensure smooth execution of strategic initiatives and operational priorities.
- University degree or equivalent combination of education and relevant experience.
- Minimum of 3 years' experience in a sales operations, sales enablement, commercial support, or related business role.
- Strong analytical skills with experience in forecasting, reporting, and performance analysis.
- Excellent communication and presentation skills.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Strong customer focus and problem-solving capabilities.
- Experience collaborating with cross-functional teams and influencing stakeholders.
- Proficiency with CRM systems and Microsoft Office applications, particularly Excel and PowerPoint.
- Experience supporting product launches or commercial transformation initiatives.
- Knowledge of customer relationship management best practices.
- Experience working within a global or matrix organisation.
- Familiarity with sales performance tools, dashboards, and reporting platforms.
- Continuous improvement or project management experience.
At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, and sustainable. Our global team creates intelligent buildings, efficient energy solutions, integrated infrastructure, and next-generation transportation systems that work seamlessly together. We are passionate about making a positive impact on people, places, and the planet.
As part of our commercial organisation, you will help drive customer success and business growth by enabling our sales teams with the tools, insights, and support they need to deliver outstanding results.
#LI-SB
Skills Required
- University degree or equivalent combination of education and relevant experience
- Minimum of 3 years' experience in sales operations, sales enablement, commercial support, or related business role
- Strong analytical skills with experience in forecasting, reporting, and performance analysis
- Excellent communication and presentation skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong customer focus and problem-solving capabilities
- Experience collaborating with cross-functional teams and influencing stakeholders
- Proficiency with CRM systems and Microsoft Office applications, particularly Excel and PowerPoint
- Experience supporting product launches or commercial transformation initiatives
- Knowledge of customer relationship management best practices
- Experience working within a global or matrix organisation
- Familiarity with sales performance tools, dashboards, and reporting platforms
- Continuous improvement or project management experience
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
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The Company
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
