Sales & Education Executive, New England

Who We Are:

MAKE UP FOR EVER is a collective of makeup artists co-creating high-performance products and services. Through our artistry we inspire and empower people to unleash their personal edge. Since its inception in 1984, MAKE UP FOR EVER has been collaborating with professional makeup artists to stay at the cutting-edge of technological and artistic advances, while offering everyone access to all products and benefits. At MAKE UP FOR EVER, we are a team, we are your team, and everyone is welcome.

MAKE UP FOR EVER, a subsidiary of LVMH, is looking for a Sales & Education Executive based in the New England region and reporting to the Regional Manager, Sales-Norhteast, this person is responsible for driving sales through education and support of the Sephora Stores in their territory, as well as fostering Beauty Advisor love of MAKE UP FOR EVER and positive brand perception. 

What You’ll Do: 

SALES 

• Achieve sales objective through consumer selling and driving conversion 

• Develop and execute sales strategy for specific regions 

• Manage, lead and develop MAKE UP FOR EVER Market Specialists (MS) and/or Selling Specialist team in driving retail sales 

• Review Market and/or Selling Specialist sales performance on a weekly basis to ensure sales targets are effectively met 

• Drive conversion through coaching, negotiating, in store sales and resources to support promotional activities 

• Demonstrate solid understanding of sales, product knowledge, events, operations and Sephora environment 

• Create and oversee event execution, using territory field sales insight to influence schedule optimization 

• Provide weekly sales performance /productivity, event activity and field need feedback to Regional Manager 

• Build and maintain strong working relationships within Sephora and build Beauty Advisor love 

• Gondola Management: Observe, investigate, facilitate and follow-through on all aspects of Gondola, including Inventory and Visual Merchandising. 

• Obtain, understand, and act on Assortment Cycle Count (ACCR) Reports 

• Partner with Store Teams to ensure gondola is always fully stocked 

• Partner with Sephora to develop and execute innovative in-store events 

• Communicate sales goals and client engagement strategy 

• Maximize selling staff's productivity through hour utilization, schedule optimization, goal management 

• Proactively identify inventory/stock issues that may impact business 

• Interview, hire, coach and manage regional Market Specialists and/or Selling Specialists 

• Follow individual scheduling guidelines when set by Sephora and ensure internal alignment 

• Maintain individual in store bookings via Sephora’s Happening Now system 

• Manage Market and/or Selling Specialist in store bookings via Sephora’s Happening Now system 

• Partner with RD to plan store visits which best impact sales plan during key hours 

EDUCATION AND ARTISTRY 

• Be an outstanding role model for education and artistry skill and lead by example 

• Execute training objectives set by Education and Sales Leadership 

• Ensure Sephora cast is well-versed in brand messaging, differentiation and assortment 

• Provide feedback to ensure effective delivery of sales techniques to maintain and acquire new customers 

• Deliver brand trainings to dedicated and department-wide Sephora teams on selling, product knowledge, service experiences, and artistry based on curriculum set by Education and Sales leadership 

• Analyze and evaluate how the Market Specialist, Selling Specialists and Sephora Beauty Advisors are using training knowledge to drive sales 

• Partner with Sephora Leadership team in identifying and addressing areas for development: in artistry, business, presentation, or other areas of opportunity 

ADMINISTRATIVE 

• Work week is Tuesday – Saturday. May be subject to change during blackout periods. 

• Sales and Education Executives receive 1 administrative day per week. Admin days are taken every Tuesday 

• Analyze the business to ensure sales goals/targets are met and effectively managed 

• Conduct new hire Market and/or Selling Specialist interviews 

• Strategically build quarterly calendars in Outlook 

• Management of travel and Selling Specialist budgets 

• Timely completion of monthly expense reports 

• Weekly approval of selling specialist hours 

• Clear and effective email communication in a timely manner 

Who You Are: 

• Minimum Years of Experience: 2-3 

• Must have two or more years’ experience in field sales, leadership, retail management, preferably within the cosmetics industry. Sephora experience preferred. 

• Solid understanding of sales, product knowledge, events and operations in the cosmetic industry. 

• Must have exceptional communication skills, both written and verbal, as well as exceptional interpersonal skills. 

• Must be able to exhibit basic beauty make up skills 

• Deep understanding of the retail market and current beauty trends. 

• Ability to coach and develop staff in order to achieve goals. 

• Enthusiastic mentor and strategic thinker 

• Charismatic individual with strong negotiation and communication talents 

• Availability to work key business hours, including weekends. 

• Must be able to travel, drive and maintain a valid driver's license, with proof of insurance 

• Must be physically able to carry boxes of a reasonable weight and work in a fragrance filled, cosmetic environment. 

• Must exhibit a high level of professional personal appearance and hygiene. 

• Must be eligible to obtain a corporate credit card. 

What We Offer:

• Medical, Dental, Vision Insurance Plans
• Employee Assistance Program
• Employee discount + make-up allowance
• Tuition reimbursement
• Pet Insurance
• Work from Home equipment stipend
• Competitive annual bonus potential
• Growth & development within the LVMH group

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.