Sales Director

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Canada
Remote
Senior level
Cloud • Software
The Role
The Sales Director drives revenue by acquiring new customers and managing the sales cycle in the Canadian market. Responsibilities include generating leads, meeting sales quotas, and maintaining customer satisfaction.
Summary Generated by Built In

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

The Sales Director is an individual contributor role. In this position, the individual creates, identifies, and closes sales within the Canadian market. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. Additionally, this role requires the ability to speak fluent English and French.

Location: This role is remote, but we are only considering candidates located in the Quebec province.

Key Responsibilities:

  • Create and drive revenue within a specified region or list of named accounts
  • Generate business opportunities through professional networking and cold-calling 
  • Drive brand awareness, campaigns, and lead generation via networking, associations, etc. 
  • Meet and exceed all quarterly and annual sales quotas
  • Own the sales cycle from lead generation to closure
  • Develop business plan and present the business plan during quarterly review sessions
  • Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
  • Self-generate leads from a personal connections, referral partners, and regional networking events
  • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications: 

  • 6+ years of outside enterprise Contact Center software or CRM sales experience
  • Be able to work independently and as part of a team in a fast pace, rapid change environment 
  • Experience selling at the C-level
  • Proven track record of sales excellence
  • A proven sales hunter and closer
  • Superior professional presence and business acumen
  • Ability to fluently speak French (and English)

Preferred Qualifications: 

  • Contact Center Software Sales in less than 1,000-seat space
  • Knowledge of territory or accounts assigned

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Skills Required

  • 6+ years of outside enterprise Contact Center software or CRM sales experience
  • Ability to fluently speak French and English
  • Experience selling at the C-level
  • Proven track record of sales excellence
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The Company
HQ: San Ramon, California
2,427 Employees
Year Founded: 2001

What We Do

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty

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