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We are seeking a Sales Director to lead the Service Sales business in Japan, responsible for driving sustainable growth, strengthening strategic customer partnerships, and leading a high-performing commercial organization.
This leader will play a critical role in expanding lifecycle service solutions across our installed base and key enterprise customers. The role requires a strong balance of strategic leadership, commercial execution, and cross-functional collaboration to ensure alignment between sales, service delivery, and product divisions.
The Sales Director will serve as a key member of the Japan commercial leadership team and act as a senior representative of the company with strategic customers.
Scope of Responsibility
- Lead the Service Sales business across Japan
- Own service order growth including:
- Service contracts
- Enterprise service agreements
- Lifecycle and aftermarket solutions
- Drive strategic engagement with enterprise customers and key accounts
- Partner closely with service delivery, product divisions, and regional leadership
- Lead and develop the Japan Service Sales organization
Key Objectives
- Deliver consistent service sales growth and profitability
- Increase service attach rate and lifecycle value across the installed base
- Strengthen executive-level relationships with strategic customers
- Ensure strong collaboration between sales and service delivery organizations
- Build a high-performing sales culture focused on customer success
Leadership Responsibilities
- Lead, coach, and develop a team of service sales professionals across Japan
- Establish clear operating cadence and performance management
- Foster a culture of collaboration, accountability, and customer focus
- Develop future leadership talent within the organization
Leadership Capabilities
- Strategic mindset with strong execution discipline
- Ability to influence across multiple internal stakeholders
- Strong people leadership and team development capability
Market Knowledge
- Strong understanding of the Japanese business environment and customer expectations
- Experience building trusted relationships with senior customer stakeholders
Language
- Fluent in Japanese and English
The ideal candidate will be a credible commercial leader who can build trust with customers, align multiple internal organizations, and drive sustainable service growth in Japan.
12–15+ years of commercial leadership experience
Proven success leading service, solution, or technology sales organizations
Experience managing enterprise customers and complex sales environments
Experience leading teams within multinational organizations is preferred
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: 25% of the TimeShift: DayDuration: No End DateJob Function: Sales
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.
