Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform and immediately unlock value through AI, by providing a platform that allows business users to effortlessly harness agentic AI, tapping into enterprise knowledge that is grounded in their own proprietary data. Through our core principles of providing composable, sovereign and secure AI, we are committed to unlocking AI’s potential as a transformative force for businesses – with openness, trust, and scalability provided by an AI solution that is unmatched by any other.
We’re scaling rapidly across UKI and Europe and are looking for experienced enterprise sales professionals to join our team.
The Role
We are seeking a strategic, relationship-driven Sales Director who can engage senior decision-makers, partners, navigate complex buying cycles, and successfully close high-value enterprise (AI/Data/CX/SaaS) agreements across UKI & Europe.
This is a growth-focused role: ideal for someone who builds new business, develops long-term client relationship and strategic partnerships, and contributes directly to Uniphore’s expansion in the region.
What You’ll Do
- Lead the full sales cycle, from prospecting to deal closure, in strategic enterprise accounts.
- Design/refine territory and account coverage models, with dual growth focus on net-new and expansion
- Lead/ mentor account executives, where required, to exceed their objectives.
- Build and maintain strong relationships with C-level stakeholders, and partners across banking, insurance, telecom, government, energy, and other sectors.
- Drive complex solution sales with multiple decision-makers, partners and extended timelines.
- Consistently meet or exceed ambitious revenue and growth objectives.
- Collaborate with cross-functional leaders (Marketing, Product, Engineering, Partnerships, Customer Success) to drive end-to-end motions
- Represent Uniphore as a trusted advisor and thought leader on AI innovation in the region.
What We’re Looking For
- 15+ years of enterprise software sales experience (AI, CX, SaaS, automation, cloud).
- A record of successfully managing and closing large, multi-stakeholder deals in the UKI and Europe region.
- The ability to influence and collaborate effectively with C-suite executives and partners.
- Established industry relationships in at least one priority sector (banking, insurance, telecom, media, retail, energy & utilities).
- Strong negotiation, contract, financial & commercial acumen
- Based in London, with willingness to travel regionally as needed.
Why Uniphore
- Join a Business AI leader experiencing rapid growth in the region.
- Work closely with senior leadership to shape our regional market presence.
- Competitive package with strong growth and performance-based upside, plus benefits
- Leadership development, mentorship, and high visibility within the company
- A collaborative, fast-moving environment where expertise is valued, and contributions are recognised.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
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What We Do
Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. We make it possible for every voice, on every call, to be truly heard.
