Sales Director

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

About This Role

As the Sales Director, you will play  a pivotal role in driving the growth and expansion of our SaaS platform - Circles X. This is not a typical sales role, it’s an opportunity to be part of a groundbreaking team that is reimagining the telco industry. 

• Sales Coverage: USA and Canada; specific accounts and/or territory would be assigned based on priority.

Desired Outcomes:

• Lead large to medium telco account engagements  and be responsible to deliver on the sales KPIs e.g. new funnel creation, timely opportunity progression and closure of opportunities.
• Steer sales strategic direction and plan, collaboratively developing and executing this with the cross functional teams, with the eye on growth and increasing market share.
• Build and enhance C-suite/VP level  relationships with both existing and new clients/accounts – new account development will be critical to the success of this role and Circles X’s growth plans.
• Establish a structured sales methodology and process, including opportunity validation, pursuit & closure, and a strong sales operating cadence.
• Optimize sales tools and provide greater visibility and actionable data for targeted sales efforts.
• Become a thought leader in the Telco vertical SaaS space by establishing credibility and bringing an informed POV on best practices and trends.
  

What we are looking for: 

• 15+ years of USA and Canada sales experience in telco SaaS software business, with extensive exposure to telecom operators across multiple markets.
• Has strong existing network with C-suite executives in client organizations and track record in building C-suite relationships.
• Solution/consultative selling in the domain of  BSS and customer experience to Telco clients, with clear understanding of problem statement and key value drivers
• Ability to articulate Value Proposition tied to tangible outcomes for the customer
• Participation in customer events, present at shows and conferences 
• Analytical mindset, strong problem solving, should be able to challenge the status quo with a quantitative point of view.
• Strong believer and doer of value based selling methodology, be comfortable working on business cases and explaining the same at C level to Telco clients. 
• Track record of closing large and complex B2B deals (i.e. long sales cycle, multiple decision makers with large deal value) with a value of $8M - $15M ARR; delivered 2x growth in the initial few years of growth phase.
• Has delivered on growth through channel partnerships/ strategic alliances / advisors.
• Willingness to adapt and learn in a rapidly changing environment.
• Entrepreneurial mindset, who is self motivated and has the ability to create opportunities independently. 
• Ability to work across multiple time zone in a matrixed environment. 
• Excellent written and verbal communication skills.

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.