Sales Director

Job Responsibilities:

Win new merchants

• Own the volume and revenue from new merchants against the plan.

• Build and manage the sales pipeline for each segment: key and strategic accounts, growth and expansion, and startups.

• Win back merchants who stopped shipping with Bosta.

• Work with Marketing to turn merchants who sign up on their own into active, growing accounts.

Grow new merchants in their first year

• Make sure every new merchant who qualifies gets an account manager soon after their first shipments.

• Set clear hand-over rules from sales to account management, so no merchant is left without an owner.

• Track how many new merchants are still shipping after their first months, and act early on drop-offs.

Lead and develop the team

• Lead the team leaders, sales people and account managers.

• Set monthly sales targets and decide how many sales people carry a target, within the approved plan.

• Plan hiring with HR, so the account management team grows with the number of new merchants.

• Run the sales incentive scheme and manage performance.

• Keep each team at a size that its leaders can manage well.

Plan and report

• Track pipeline, wins, target achievement and early retention every week and every month, and explain any gap to plan.

• Build the yearly sales plan and the team budget with Finance and HR.

Job Qualifications:

Must have

• 10 or more years in B2B sales or business development, ideally in logistics, e-commerce, payments or software.

• 5 or more years leading sales managers and large sales teams.

• A track record of beating new business targets and building teams fast.

• Strong with data and sales tools: CRM, pipeline reports and dashboards.

• Experience setting sales targets and incentive schemes.

• Fluent Arabic and English.

Good to have

• Experience leading both sales and account management.

• Experience in a fast-growing company.

• A university degree in business or a related field.